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Emergency services

In case of fire, medical or police emergency, dial Triple Zero (000). Learn about our emergency services and how you can volunteer to help support your community.

Who to contact in an emergency

Call Triple Zero (000) if:

  • someone is seriously injured
  • someone is in need of urgent medical help
  • there are threats to property or life
  • if you have witnessed a serious crime or accident.

Call the NSW State Emergency Service (SES) on 132 500 if:

  • you have experienced damage from storms, wind or fallen trees
  • you require assistance due to a flood or tsunami emergency.

Bushfire emergency

Call the Bushfire Information Line on 1800 679 737 or visit the NSW Rural Fire Service website.

COVID-19 (coronavirus)

Public health orders are in force and must be followed to protect the community and limit the spread of COVID-19 (coronavirus).

Read the full information about public health orders

Emergency services in NSW

Learn more about NSW police, ambulance, fire and rescue services


Triple Zero (000) - for emergencies, or a crime in progress.

Police Assistance Line 131 444 - non urgent crime reporting and general enquiries.

Crime Stoppers 1800 333 000 - to provide crime information confidentially.


Triple Zero (000) - for an emergency ambulance.

Contact NSW Ambulance  - general enquiries and customer service.

Fire and rescue

Triple Zero (000) - life threatening emergencies.

Contact Fire and Rescue NSW - general enquiries.

Rural Fire Service

The NSW Rural Fire Service (NSW RFS) is the world's largest volunteer fire service. Its members provide fire and emergency services to approximately 95 percent of NSW.

Bushfire Information Line 1800 679 737 


State Emergency Service

NSW State Emergency Service (SES) 132 500 - assistance due to a flood or tsunami, damage from storms, wind or fallen trees.

Volunteer for emergency services

Contribute to your community by volunteering with your local Rural Fire Service, State Emergency Service (SES) or Surf Life Saving club.

Related apps

Emergency + app icon

Emergency +

Save the app that could save your life.

‘Emergency +’ is a national app developed by Australia's emergency services and their Government and industry partners, helping people to call the right number at the right time, anywhere in Australia.

NSW Rural Fire Service logo

Fires Near Me NSW

NSW Rural Fire Service app to help you stay up to date on bushfires in your area.

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