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Privacy notice

Your contact information will only be used for providing you with this subscription. Please read the privacy collection notice for more information about how we handle your information.   

You have provided your contact information to subscribe to notifications managed by Government Technology Platforms (GTP), Department of Customer Service. The information you have given on nsw.gov.au will only be used for notifications for OneCX Program updates. The notifications are offered as an ‘opt in’ subscription. You can 'opt out' at any time by clicking the unsubscribe link at the bottom of the newsletter.

GTP shares your contact details with a mailing service provider ‘Swift Digital’ to distribute and manage the email notifications. GTP will not disclose your personal information to anybody else unless required or authorised by law, such as by court order. 
Swift Digital will store your personal information for as long as you subscribe to these notifications. If you unsubscribe, your information will be deleted from all management systems and servers.

More information

This privacy notice applies to the information you have provided in the notification registration form. If you would like to know more about how GTP meets its regulatory obligations in collecting, using, sharing and storing personal information, please refer to the Department of Customer Service Privacy Management Plan.

You have the right to access your personal information held by GTP, without excessive delay or expense. You also have the right to have your personal information corrected if it is inaccurate or out-of-date.

If you would like to access or correct your personal information, please contact below:

gtpprivacy@customerservice.nsw.gov.au

Department of Customer Service
2-24 Rawson Place 
Sydney NSW 2000

Access to information

You may also contact us if you have any questions about this privacy notice.

Background

Personal information

Personal information is any information or opinion about an individual whose identity is apparent or can reasonably be ascertained.

Privacy and Personal Information Act 1998

NSW Government Agencies must comply with the Information Protection Principles (IPPs), which are outlined in the Privacy and Personal Information Act 1998 (PPIP Act). These regulate the collection, storage, use and disclosure of personal information held by Government Agencies.

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