Inside OneCX program

Find the latest news, updates and insights from the OneCX program team and other agencies across the NSW Government.

Latest blog updates

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Jibran and Nathan at DrupalSouth 2023 ceremony

nsw.gov.au was named the inaugural winner in the Government and Best in Show categories at the DrupalSouth…

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image of backend data with a clock

The Digital Channels team has commenced technical work on the transition to Google Analytics…

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people from different cultural backgrounds communicating

1 in 4 NSW residents speak a language other than English at home. This is how we cater for Culturally and…

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Customer Service staff on video call

NSW Government agencies who have migrated content to nsw.gov.au have access to the Help Hub, our dedicated…

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Woman working at laptop

Accessibility benefits everyone – here’s how the OneCX Program is making it a priority on nsw.gov.au

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NSW Digital Channels team photo NOV22

2022 saw the Digital Channels team reach new milestones, celebrate collaborative achievements, and proudly…

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Man writing on a post-it note, stuck on a large whiteboard

The OneCX program is transforming the digital customer experience, by building nsw.gov.au as the single source…

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Three dancers on stage, performing in white dresses

With over 466 grants available across 46 NSW Government agencies, the Grants and Funding Finder is making it…

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An SES boat delivering supplies to flood-stricken communities

When a natural disaster strikes, customer expectations of government assistance become a major focus. Read how…

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Female worker on a zoom call

The OneCX program is a major digital transformation project for NSW Government. Meaningful engagement with…

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