Different information requirements apply at different points in a tenancy relationship

There are multiple points in time when an agent or landlord may collect, use or manage personal information from a tenant:

• when the property is advertised for rent e.g. interactions occur at the open home inspection or via phone and email enquiries
• when a prospective tenant puts in an application for a property
• when an agent or landlord assesses the application and makes a decision about the successful applicant
• after a tenancy agreement is entered into.