Public Safety Network
The Public Safety Network (PSN) delivers critical communications services for NSW.
The PSN (formerly known as Government Radio Network, or GRN for short) is a radio network used by frontline emergency services, government agencies and essential services to communicate via radio handsets and other devices during emergencies. The PSN uses P25 radio technology to enable voice and minimal data services.
The PSN helps save lives. Next to Australia’s triple zero emergency hotline, the PSN is the most important critical communications network in NSW and one of the largest of its type in the world.
For frontline emergency services to provide continuous, connected, uninterrupted coverage.
Covers over 67% of NSW and is being expanded to reach 85% land coverage.
Who can request access to the PSN?
The PSN is for a specific group of customers including but not limited to:
- emergency services such as Ambulance, Fire and Rescue, the Rural Fire Service, State Emergency Service or Police
- essential services such as energy or utility companies
- government agencies who rely on critical voice communications both day-to-day and in coordinated emergency responses
- local councils.
Become a PSN customer
Fill in the form on the our customers page to see if you’re eligible to access the PSN.
In-building coverage (IBC)
Developers of new infrastructure projects in NSW can ask for guidelines and advice on IBC. IBC gives first responders access to the PSN indoors or underground during an emergency. Locations include commercial properties, sports and recreation facilities, airports, train stations and tunnels.
Critical Communications Enhancement Program (CCEP)
The CCEP is expanding the footprint of the PSN, building a statewide interoperable radio network for emergency and essential services.