Disaster relief and support
Help for individuals, households, businesses, clubs, and organisations to support short and long-term needs.
Recovery centres for face-to-face support
Dedicated community recovery centres for NSW residents affected by recent storms and flooding.
Advice on clean up and waste removal
Clean-up assistance for all flood-impacted households and businesses.
Information and support for primary producers
Support services
- Business support services (7am to 7pm, Monday to Friday)
- Replace identification, licenses, and personal documents
- Vehicle fee refunds and waivers
Travel and transport
If you do need to travel to flood-affected areas, plan ahead.
- Check Live Traffic NSW if you're driving
- Check public transport information and alerts
- Check national parks affected by floods
Emergency assistance
- Triple Zero (000) for police, fire, ambulance in an emergency
- TTY: 106 if you are hearing/speech impaired
- State Emergency Service (SES) 132 500 for flood, storm and tsunami assistance
- Be ready for an emergency evacuation
Family, health and wellbeing
- NSW Mental Health Access Line phone 1800 011 511
- Lifeline (24/7 service) phone 13 11 14 or web chat
- Beyond Blue phone 1300 22 4636 or web chat
- Stay healthy after floods and storms
- Flood recovery: health and safety advice
- School closures updates
- Look after your pets and animals
Resources
Resilience NSW
Resilience NSW leads whole-of-government disaster and emergency efforts from prevention through to recovery.
Learn more about Resilience NSW.
News and media
Related apps
Live Traffic NSW
Incidents and conditions on NSW roads 24/7 from the Transport Management Centre.
BOM Weather
BOM Weather is the Bureau of Meteorology's weather app, giving you accurate weather information at your fingertips.
The BOM weather app includes current conditions, forecasts, warnings and radar.
Emergency +
Save the app that could save your life.
‘Emergency +’ is a national app developed by Australia's emergency services and their Government and industry partners, helping people to call the right number at the right time, anywhere in Australia.
Schools Update
The Schools Update app will notify you if your child’s public school is to be closed the following day due to COVID-19 outbreaks, adverse weather, bushfire, emergencies or other incidents.
You can register multiple schools on the app.
