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Content guidance

The whole-of-government content strategy provides a framework for agencies to publish and maintain their content to deliver an inclusive, consistent user experience.

Who our content is for

The key customer archetypes and behaviours that will help us focus our content.

Content principles

Guiding principles for content design on nsw.gov.au

Create, review and retire content

How things get published, approved and decommissioned

Accessibility

The nsw.gov.au website is inclusive by design and aims to meet Web Content Accessibility Guidelines (WCAG) 2.1 at an AA level.

Archiving websites

Once consolidation is complete, agencies must follow record keeping requirements.
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Where should my content go?

Answer questions to determine where different types of content should be published on nsw.gov.au.

Access e-learning resources and reference

As part of the onboarding process, nsw.gov.au contributors will have access to our online learning portal for tips and tricks on using our content management system, e-learning modules and a discussion forum.

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Learning management system
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