A NSW Government website

Customer Service media releases

Browse media releases from the Department of Customer Service. 


Flames and Kings lead the charge and say no to sports betting advertising

01 Dec 2021

The Sydney Kings and Sydney Uni Flames have joined Reclaim the Game and will reject sports betting sponsorships and advertising, in a first for Australian basketball.

Secret shoppers to test express alcohol suppliers

01 Dec 2021

The NSW Government is testing its crackdown on express alcohol delivery operators after further reforms introduced in July this year made it harder to sell alcohol to minors and problem drinkers.

Byron businesses prepped for schoolies surge

26 Nov 2021

Authorities are helping businesses prepare as the schoolies surge hits Byron while the Queensland border remains shut to NSW revellers.

Tow truck operators fined for licence breaches

22 Nov 2021

Two tow truck operators have been fined a total of $23,000 and ordered to pay $34,877 in costs after being found guilty of offences arising from their partnership operating a Blacktown towing business trading as Westside Towing Services.

Customer-centric innovation takes centre stage at Digital.NSW showcase

21 Nov 2021

Digital innovations to create smarter cities and technology to use and protect customer identities will be at the forefront of the 2021 Digital.NSW Showcase on Tuesday and Wednesday.

Digital transformation focus of NSW Government Cyber Showcase 2021

21 Nov 2021

Protecting residents from evolving cyber threats while providing secure, trusted and resilient services will form the heart of discussions between industry and government at the NSW Government Cyber Showcase 2021 on 22 November.

University of Technology Sydney and University of Sydney appointed to lead connectivity innovation network

19 Nov 2021

The NSW Government has announced that the University of Technology Sydney (UTS) and the University of Sydney will lead the establishment of the state’s Connectivity Innovation Network.

Lovebirds set sail at Sydney Opera House

18 Nov 2021

Loved-up couples will have the chance to say, “I do” this Valentine’s Day at one of Australia’s most iconic landmarks, with the NSW Registry of Births, Deaths and Marriages (the Registry) announcing its 2022 exclusive micro-wedding venue.

New centralised home for Tweed Heads service centre

18 Nov 2021

Customers will benefit from additional parking and a more convenient location when the Tweed Heads Service NSW Centre relocates from Rivendell Road to Tweed Mall on Thursday 9 December.

Consumers warned not to deal with hong thang dang tran

11 Nov 2021

NSW Fair Trading has issued a public warning to consumers to avoid dealing with Sydney man Hong Thang Dang Tran, Maris Building Group Pty Ltd and A&J Group Services Pty Ltd after a high number of complaints about unlicensed, uninsured and incomplete building work.

Sportsbet fined again for illegal gambling ads

10 Nov 2021

Just days after the race that stops a nation, Australia’s largest online wagering company Sportsbet has been convicted again of gambling advertising breaches following investigations by Liquor & Gaming NSW.

Service NSW and NSW Police announce Strike Force Sainsbery to investigate grant fraud

09 Nov 2021

Service NSW and NSW Police will establish Strike Force Sainsbery to investigate fraudulent applications for COVID-19 business support payments.

Top of page