Customer Service media releases

Browse media releases from the Department of Customer Service. 


Double happiness marriage certificate launches

19 May 2022

Married couples can commemorate their union with ancient Chinese symbolism with the NSW Registry of Births Deaths and Marriages (the Registry)’s new Double Happiness commemorative marriage certificate.

Apprentices get texted for success

17 May 2022

First year apprentices will now receive greater support from the NSW Government with the state-wide roll-out of a text for success program designed to help them stay in training.

Closing the gap with free birth certificates

17 May 2022

The NSW Registry of Births, Deaths and Marriages (the Registry) is helping to close the gap with the supply of free birth certificates for Aboriginal and Torres Strait Islander people.

Have Your Say on digital inclusion

09 May 2022

Customers are invited to share ideas, provide feedback and help shape a more inclusive digital future through a Have Your Say community consultation.

Have your say on digital innovation at Future.NSW

02 May 2022

Customers are invited to share ideas, provide feedback and help shape tomorrow through a Have Your Say community consultation following the Future.NSW event held today.

The Future.NSW is bright

22 Apr 2022

What does a customer-centric government look like in 2030? This question, along with how to build a strong digital future will be at the forefront of the Future.NSW event, taking place on May 2.  

Alcohol availability and assault to inform NSW liquor license decisions

19 Apr 2022

In a first for NSW, the liquor regulator has commissioned research to investigate and qualify the links between alcohol availability and domestic violence and assault over time. 

Photo verification keeping customer services simple, safe and secure

06 Apr 2022

The NSW Government is making it easier for customers to safely verify their identity online anywhere and anytime through the acquisition of photo verification technology.

NSW Government unveils the 'future of digital identity'

05 Apr 2022

Customers can now learn more about the NSW Government’s Digital Identity program through a new website outlining the vision to make government services and everyday tasks simpler, safer and more secure.

Cross-border blitz boosts construction safety

01 Apr 2022

WorkSafe Victoria and SafeWork NSW visited 52 construction sites in Albury and Wodonga as part of a week-long blitz to reduce the risk of falls and other safety issues.

Community to discuss Helensburgh Liquorland

30 Mar 2022

The Independent Liquor & Gaming Authority is holding a public meeting in Helensburgh to discuss community opinion on an application for a new Liquorland store. 

Joint safety blitz aims to cut falls in construction

16 Mar 2022

WorkSafe Victoria and SafeWork NSW are joining forces to help tradies in Albury and Wodonga reduce the risk of falls on both sides of the border.

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