Customer Service media releases

NSW Fair Trading has commenced criminal proceedings in the Supreme Court of NSW against Network Strata Services Pty Ltd (Netstrata) and its Director and Licensee in Charge Mr Stephen John Brell.

RS Rewards has been prohibited from any gaming activities in NSW for 18 months for persistent breaches of the Community Gaming Act 2018 and Community Gaming Regulation 2020.

Tradespeople in the Far West will have the chance to connect and learn from building industry experts when Building Commission NSW visits the area for a free seminar this week.

Strong action has been taken against several operators in the motor vehicle market to protect consumers from unsafe, misleading and deceptive conduct.  NSW Fair Trading’s enforcement action has removed unsafe practices from the market, held dishonest operators to account, and secured compensation for affected consumers.

To help support integrity and raise standards in the state’s home building and construction sector, National Police Check (NPCs) certificates will soon be required for the majority of new licensing applications.

Building Commission NSW has banned and issued fines totalling more than $120,000 to two plumbing businesses and their directors after finding they acted as proxies for a restricted business and used similar unlawful tactics such as overcharging and high-pressure sales tactics.

Tradespeople in the Southern Tablelands will have the chance to connect and learn from building industry experts when Building Commission NSW visits the area for free seminars with specialised trades this week.

The state’s certifier workforce will have greater capacity to conduct inspections and approvals following the introduction of ‘Inspecting Up’ provisions, aimed at supporting efforts to meet housing demand and ensure people can get into homes sooner.

NSW Fair Trading has suspended real estate agent Anthony Di Nardo until July 2027, after finding he is not fit and proper to hold a licence.

People in NSW are being reminded to change their password ahead of World Password Day to prevent hackers getting into their accounts.