Customer Service media releases

Read official media releases by agencies within the Department of Customer Service.

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Departmental release
12 October 2026

A new chapter for love as the State Library of NSW hosts Registry weddings for the first time on 10.10.26

Love and literature come together today as the NSW Registry of Births, Deaths & Marriages partners with the State Library of NSW for the first time to host weddings inside the iconic building.   

Departmental release
9 October 2026

Building Commission NSW visits Northern Rivers to connect with local construction industry

Building Commission NSW will visit the Northern Rivers region next week to speak with locals and undertake site inspections as part of its ongoing commitment to lifting building standards in the regions.

Departmental release
1 October 2026

Service NSW returns to Koori Knockout to connect community with government services

Thousands of people attending the 54th NSW Aboriginal Rugby League Knockout in Raymond Terrace will have the opportunity to hear more about NSW government services and support, with Department of Customer Service representatives attending this major event.

Departmental release
24 September 2026

Disciplinary action taken against used car dealer OzCar for misleading consumers and unconscionable conduct

OzCar Pty Ltd has been fined and had conditions placed on its licence after a NSW Fair Trading investigation found it had engaged in illegal sales practices across multiple NSW dealerships.

Departmental release
21 September 2026

ID Support NSW visits Henty Machinery Field Day

Farmers and regional communities in the Riverina area will be equipped with the knowledge on how to best protect their identity thanks to the nation-leading ID Support NSW team attending a major event in Henty.

Departmental release
14 September 2026

Former strata boss banned after blocking NSW Fair Trading probe

Result Strata Pty Ltd’s former director Yun Yang has had her license cancelled after NSW Fair Trading found she obstructed regulatory efforts to take control of the business. 

Departmental release
11 September 2026

Have your say on name of new suburb in the Liverpool and Penrith LGAs for the Western Sydney International Airport

The Geographical Names Board (GNB) is seeking community feedback on a proposal to create a new suburb named Wianamatta for the site encompassing the Western Sydney International Airport.

Departmental release
18 August 2026

ID Support NSW visits AgQuip in Gunnedah

Farmers and other agriculture workers from the north-central area of NSW will be equipped with the knowledge on how to best protect their identity thanks to the nation-leading ID Support NSW team attending a major event in Gunnedah. 

Departmental release
18 August 2026

Building Commission NSW to visit Riverina region and connect with local tradies

Tradespeople in the Riverina region will have the chance to connect and learn from building industry experts when Building Commission NSW visits the area for a free seminar next week.

Departmental release
4 August 2026

Former property manager Sarah-Jane Watts disqualified for 10 years for stealing more than $180,000

A former NSW property manager has been disqualified from the real estate industry for 10 years and made to repay the funds to renters and landlords after NSW Fair Trading found she had misappropriated more than $180,000 from rental trust and bond accounts.

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