Customer Service media releases

Browse media releases from the Department of Customer Service. 


NSW revamps training requirements for property sector

02 Feb 2023

The NSW Government is introducing new training requirements for property agents to ensure those working in the sector have the right skills to best serve customer interests.

New safety laws for food delivery riders start today

31 Jan 2023

SafeWork NSW are reminding food delivery riders to adhere to the new safety laws that begin today, otherwise it could prove costly.

Don't be shocked: SafeWork electrical blitz

31 Jan 2023

SafeWork NSW Inspectors are jump-starting 2023 with an electrical compliance operation to increase the safety and awareness of electrical hazards on worksites.

Crackdown on illegal fireworks on Australia Day

30 Jan 2023

The NSW Government is warning residents to avoid turning their Australia Day into a fizzer by ensuring they do not buy or set off fireworks.

Company found guilty of safety failures

22 Jan 2023

A Sydney company has been convicted and fined $618,750 after two subcontracted workers without training or safety gear fell when instructed to work at height on a demolition site.

Logistics company fined $450,000 following worker death

19 Jan 2023

Autocare Services Pty Ltd has been fined in the District Court of New South Wales after a truck driver employed by the company was fatally injured when the deck of a trailer crushed him as he was carrying out maintenance work.

Food delivery riders’ safety the focus in compliance operation

18 Jan 2023

Inspectors from SafeWork NSW and NSW Police will visit parts of Sydney this week to ensure food delivery riders and platforms are complying with new safety laws.

NSW Registry celebrates love five years on from marriage equality

18 Jan 2023

More than 1250 same-sex couples have chosen to tie the knot at the NSW Registry of Births, Deaths and Marriages since Australia achieved marriage equality in 2017.

The Year of the Rabbit hops into the Lunar New Year with a commemorative birth certificate

17 Jan 2023

Celebrations to ring in the Year of the Rabbit have kicked off with the release of a special Chinese Zodiac commemorative birth certificate by NSW Registry of Births, Deaths and Marriages.

NSW to improve fire safety in buildings

22 Dec 2022

The NSW Government is introducing reforms to the State’s fire safety regulations to improve compliance with fire safety measures and reduce the number of fire safety defects in buildings.

New safety laws food delivery riders need to know

21 Dec 2022

SafeWork NSW Inspectors are conducting compliance operations to ensure Food Delivery Riders won’t be out of pocket when the new safety laws begin on 1 January 2023.

Workplaces urged to make safety a priority these holidays

21 Dec 2022

With Christmas less than a week away, SafeWork NSW is urging all businesses and workers across the State to make safety their top priority.

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