Renew or replace a Mobility parking permit

Who can renew or replace a permit?

Your new permit will be posted to you within 15 business days.

You can renew or replace your NSW Mobility Parking Scheme permit if you're an eligible person with a disability or medical condition that severely affects your ability to walk.

Someone else can submit your application for a renewal or replacement for you if:

• you have a photo exemption, and
• you have a Transport for NSW customer number. 

Otherwise, you will need to attend a service centre yourself.

If someone else is submitting an application for you, they will need to provide their proof of identity as well as yours.

Renewing your permit

Make sure you renew your NSW mobility parking permit before your old one expires.

If your permit is about to expire, we'll send you a renewal notice about 6 weeks before the expiry date.

The renewal notice will advise if you need to book an appointment with a medical doctor or specialist before you renew your permit. This is so they can confirm you're still eligible.

If you have an eligible permanent disability we record this on our system when you first apply for a permit.  This means you might not need to confirm your eligibility to renew your permit.

See permit costs to see if you're eligible for a free or discounted permit.

Replacing your permit

You will not need to see a medical doctor or specialist to confirm you’re still eligible.

However, you may still need to see a medical doctor or specialist to complete a medical assessment for fitness to drive if:

• you hold a NSW driver or rider licence; and
  • you have not had a medical assessment in the last 6 months, or
  • you have new condition to declare.
     

How to renew or replace your permit

Online

To renew or replace your mobility parking permit online, you need:  

• 2 proof of identity documents
• a completed Mobility Parking Scheme application form.

Renew or replace online with Service NSW.

In person

To renew or replace your mobility parking permit in person at a service centre bring:

• your completed Mobility Parking Scheme application form
• proof of your identity.

Using your new permit

If you renew your permit early, you can continue to use your old card until whichever of the following happens first:

• your new card arrives, or
• your current card expires, or
• 21 days lapses since you have renewed your permit. 

As soon as you receive your new permit you must Return your old permit.

If you are replacing your permit for any reason other than it was lost or stolen, you must return it at the time you apply for the replacement. 

Changed your name or other personal details?

Changing your personal details has more information.

Returning your old permit

You must return your old permit.

You can do this by taking it to a service centre or posting it to:

Drives Assurance
Transport for NSW
PO Box 3035
Parramatta NSW 2124

You will be issued with a heavy fine if you do not return, or continue to display, an invalid, expired or damaged card.

If you've declared your old permit lost, stolen or destroyed, but you find it later, you'll still need to hand it in to a service centre or post it to us.