Information for healthcare professionals
VirtualcareConnect@NSWHealth’s implementation guide will provide you with state-wide guidance on how to enable a coordinated, consistent, and integrated approach to implementing virtual care services.
Healthcare professionals providing virtual care need to follow national standards, guidelines and the process protocols recommended by NSW Health and the Agency for Clinical Innovation (ACI).
Those working within NSW Health can access resources such as VirtualcareConnect@NSWHealth and ACI’s virtual care in practice guide, which offer system guidance, education, training, and support for healthcare professionals to stay updated.
Some useful quick links are:
*Some links require access to https://nswhealth.sharepoint.com
Virtual care in practice guide
ACI’s comprehensive virtual care in practice guide is designed to equip you with the knowledge and tools necessary to navigate virtual care confidently.
Some of the main modules are outlined below.
Consumer considerations
Ways of delivering virtual care
Implementing virtual care in your service
Technology and equipment
Training and education
Training and education is available to equip NSW Health staff with the skills they need to provide virtual care successfully.
Resources and contacts
The statewide resources listed here aim to support the safe and effective use of virtual care. Local resources may be located on your district intranet or website.
Frequently asked questions
These FAQs cover: consumer considerations, ways of delivering virtual care, implementing virtual care in your service, technology and equipment.
Glossary
This glossary is an alphabetical list of words relating to virtual care, with explanations and a search function.