Developer obligations when working on regulated buildings
Learn about the responsibilities developers have when working on regulated buildings, including what's needed before building work starts and what's required before applying for an occupation certificate.
Key information
- Developers working on regulated buildings under the Residential Apartment Buildings (Compliance and Enforcement) Act 2020, have additional responsibilities when managing a project. This includes any Class 2, 3, or 9c building or building with a Class 2, 3, or 9c part.
- Developers must create a developer account on the NSW Planning Portal to work on regulated buildings.
- A developer with building work that is approaching completion must give notice of the date the building is expected to be completed and/or their plan to apply for an occupation certificate.
- The building work levy must be paid as part of the application for an occupation certificate for a regulated building class (currently class 2, 3 and 9c buildings).
- Under the Strata Building Bond and Inspections Scheme (SBBIS), developers of new eligible apartment buildings 4 storeys or higher must pay a building bond to Building Commission NSW equal to 2% of the total price paid or payable of all contracts for the building.
What a developer needs to do before building work starts
There are a number of tasks that a developer must complete before building work starts. These tasks are done on the NSW Planning Portal. For more information and resources for using the portal as a developer, read the Developer and practitioner resources page.
Create an account on the NSW Planning Portal
Developers must create a developer account on the NSW Planning Portal in order to lodge documents and make payments.
Note: If you have an existing applicant account on the NSW Planning Portal, you can add a developer account without creating a new account.
Watch an overview video of the end-to-end process for developers to meet the legislative requirements for designs and building works on the NSW Planning Portal. This video includes submitting an expected completion notice, paying the building work levy and the strata building bond.
For questions related to lodging documents on the NSW Planning Portal:
- Phone: 1300 305 695
- Submit an enquiry via a webform
- Email: information@planning.nsw.gov.au
Nominate a building practitioner, design practitioner and principal certifier
Before building work starts, a developer must nominate the building practitioner, design practitioner and principal certifier working on the development. This is done on the NSW Planning Portal.
Upload building work commencement date
Developers are required to enter the building work commencement date prior to the building works commencing on the NSW Planning Portal. The option to submit the building work commencement date will only be available after a Complying Development Certificate (CDC) or a Construction Certificate (CC) has been issued.
What a developer needs to do before seeking an occupation certificate
Lodge an expected completion notice (ECN) and intention to seek an occupation certificate (ITSOC)
A developer with building work that is approaching completion must give notice of the date the building is expected to be completed and their plan to apply for an occupation certificate.
Notice must be given at least 6 months, but no more than 12 months, before applying for an occupation certificate.
Some building work may be completed in less than 6 months. If at the commencement of building work, a developer expects to apply for an occupation certificate in less than 6 months, they must submit the expected completion notice within 30 days of building work commencing.
Giving notice allows time for a review of the building development, including a possible occupation certificate audit, to identify any serious defects before the building is completed and buyers settle their contracts.
There can be serious consequences if notice is not provided, including fines and a prohibition order that delays the occupation certificate being issued.
Building Commission NSW may choose your building work for an audit. This will prevent the developer from applying for an occupation certificate. The developer will be notified if the building work has been chosen for an audit.
Read more about lodging a notice of intended completion of building work.
Pay the building work levy
The building work levy must be paid before an application for an occupation certificate for a regulated building class (currently class 2, 3 and 9c buildings).
The levy applies to the following types of building work:
- new buildings
- addition of storeys to existing buildings (resulting in an extra 5 or more residential premises). This could be a staged development with multiple construction certificates, or an extra floor being added to an existing building
- repair, renovation or remediation work valued over $150,000 for buildings only in class 2.
Building work on existing class 3 and 9c buildings will be exempt from the building work levy until 1 July 2026.
The trigger for the payment of the levy starts when an expected completion notice (ECN) is submitted as part of the intention to seek an occupation certificate process (ITSOC). The person who submits the ITSOC is liable to pay the levy.
Read more about paying the building work levy.
Lodge a Strata Bond application with Building Commission NSW (class 2 only)
Under the Strata Building Bond and Inspections Scheme (SBBIS), developers of new eligible apartment buildings 4 storeys or higher must pay a building bond to Building Commission NSW equal to 2% of the total price paid or payable of all contracts for the building.
Read more about the Strata building bond & inspection scheme (SBBIS).
Applying for an occupation certificate
A developer must apply for an occupation certificate (OC) if they want to:
- occupy or use a new building
- change the use of an existing building.
Read more about applying for an occupation certificate on the NSW Planning Portal.
Note: The application for the occupation certificate will not be possible until all the compliance gateways have been completed, if required.
The auditing process
Building Commission NSW has powers to inspect regulated buildings (currently class 2, 3 & 9c) and take action against developers in relation to serious or potentially serious defects in building work under the Residential Apartment Buildings (Compliance and Enforcement) Act 2020 (RAB Act).
The aim is to raise the standard of construction for regulated building classes and minimise harm or loss to consumers.
Read more about our occupation certificate audit strategy.
Need further support?
For questions related to the requirements under the Design and Building Practitioner scheme, please call 13 27 00 Monday to Friday, 8:30am to 5pm (excluding public holidays). From overseas call +612 3814 0545.
You can also contact Service NSW to ask a question, report an issue or give feedback.
For questions related to lodging documents on the NSW Planning Portal:
- Phone: 1300 305 695
- Submit an enquiry via a webform
- Email: information@planning.nsw.gov.au