Building bond lodgement
Developer registers their project and lodges the building bond in the NSW Planning Portal.
Building inspector appointment
Within 12 months of the building work being finished, the developer must appoint a building inspector.
Interim inspection and report
Between 15 and 18 months after the building work is finished, the building inspector will complete an interim inspection and report.
Rectifying defective building work
This can happen at any time, but the builder needs to rectify any identified defects before Stage 5 (indictive period is between 18 to 21 months after the building work is finished).
Final inspection and report
Between 21 to 24 months after the building work is finished, the building inspector will complete a final inspection and report.
Determining the cost to rectify defective building work
If there is defective building work identified in the interim report that has not been rectified, it will be identified in the final report. The cost to rectify the defective building work identified in the final report must be agreed or determined.
Paying the building bond
The building bond is used to pay for the rectification work identified in the final inspection and report. The building bond payment process should be completed between 2 to 3 years after the building work was finished.
Completion
The owners corporation completes the rectification of the defective building work. If the rectification costs less than the building bond, the balance is returned to the developer.
Find information about applying for an internal review of a decision, and the limited circumstances in which the NSW Civil and Administrative Tribunal can make orders during the SBBIS process.
Resources
Building inspectors
How to complete your tasks in the Strata Hub.
Owners corporations
How to complete your tasks in the Strata Hub.
- Guideline: Building bond for Strata building bond and inspections scheme (PDF 551.92KB)
- Guideline to appoint building inspectors – developer and owners corporation (PDF 595.05KB)
- Guideline for arranging building inspectors – Secretary's process (PDF 1.31MB)
- Combined forms for interim and final reports - blank Strata Hub form (PDF 984.58KB)
Contact us
Strata Building Bond and Inspections Scheme
You can contact the Strata Building Bond and Inspections Scheme (SBBIS) team at any stage during the strata bond process on stratabond@customerservice.nsw.gov.au.
If you have any technical issues with either of the online portals, please contact:
- NSW Planning Portal (Stage 1) – eplanning.support@planning.nsw.gov.au or by phoning 1300 305 695
- Strata Hub (Stages 2-8) – stratasystem@customerservice.nsw.gov.au