Overview
Embark on a global transformation as smart technologies revolutionise our cities, creating connected, sustainable, and inclusive spaces.
As connected closed-circuit television (CCTV), sensors, actuators and artificial intelligence become mainstays of our future cities, it is critical for smart places to be built for people and designed with people, generating trust and human connection.
This masterclass helps place and precinct managers and councils to deliver smart solutions safely, ethically and transparently, growing community involvement and engagement.
The implementation of these technologies and their widespread use emphasises the need for human-centric design to foster trust and connection.
Learn from experts in the fields of:
- privacy
- ethics
- cybersecurity
- engagement
- data governance.
This event was originally broadcast in May 2023.
Watch the sessions
Learn from industry experts as they engage in panel discussions and smart speed sessions.
Welcome and Acknowledgement of Country: Trust and tech in smart places
Speaker: Rory Brown, Executive Director, Smart Places, Cities and Active Transport, Transport for NSW.
3:55
Panel discussion: Smart technology delivering benefits
Speakers:
- Emily Rucker, Director Smart Places Policy and Engagement, Transport for NSW
- Susan Skuodas, Director, Place...
42:54
Speed session: Privacy, ethics and cyber security
Speakers:
- Samantha Gavel, NSW Privacy Commissioner
- Dr. Ian Oppermann, Chief Data Scientist, Department of Customer Service
- C...
34:45
Speed session: The public interface – transparency, communities and visual amenity
Speakers:
- Narelle Grayson, A/Chief Data Officer & Executive Director, Data and Insights, Department of Customer Service
- Jac...
35:54
Wrap up: Demonstrating your commitment
Speaker:
- Rory Brown, Executive Director, Smart Places, Cities and Active Transport, Transport for NSW
7:55
Resources
Access the masterclass summary, presenter slides and additional resources.
Key takeaways and presenter slides
- SmartNSW Masterclass: Trust and tech in smart places – Key takeaways (PDF 1005.96KB)
- Adherence with privacy legislation/policies – Samantha Gavel, NSW Privacy Commissioner (PDF 2.17MB)
- Data, ethics, and AI – Ian Oppermann, Chief Data Scientist, Department of Customer Service (PDF 1.52MB)
- Addressing cyber security risk – Charlotte Wood, Director, Policy, Awareness and Research, Cyber Security NSW (PDF 693.33KB)
- Data management and governance: safeguarding data and ensuring traceability of data and its uses – Narelle Grayson, A/Chief Data Officer and Executive Director, Data and Insights, Department of Customer Service (PDF 1.1MB)
- Communications, engagement, and community consent – Jackie Lu, President and Co-Founder, Helpful Places (PDF 1.47MB)
- Visual amenity in smart spaces – Caroline Butler-Bowdon, A/Deputy Secretary, Cities and Active Transport, Transport for NSW (PDF 3.32MB).
Further reading
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