Department of Customer Service (DCS) Public Interest Disclosure (PID) Policy
13. Relevant legislation and documents
13.1 Legislation
- Independent Commission Against Corruption Act 1998
- Ombudsman Act 1974
- Government Sector Employment Act 2013
13.2 Documents
- DCS Code of Ethics and Conduct
- DCS Fraud and Corruption Control Policy (Available upon request from
fraudandcorruption@customerservice.nsw.gov.au) - Public Service Commission Ethical Framework
Annexure A - List of integrity agencies
| Integrity agency | What they investigate | Contact information |
|---|---|---|
| The NSW Ombudsman | Most kinds of serious maladministration by most agencies and public officials (but not NSW Police, judicial officers or MPs) | Telephone: 1800 451 524 between 9am to 3pm Monday to Friday Writing: Level 24, 580 George Street, Sydney NSW 2000 Email: info@ombo.nsw.gov.au |
| The Auditor-General | Serious and substantial waste of public money by auditable agencies | Telephone: 02 9275 7100 Writing: GPO Box 12, Sydney NSW 2001 Email: governance@audit.nsw.gov.au |
| Independent Commission Against Corruption | Corrupt conduct | Telephone: 02 8281 5999 or toll free on 1800 463 909 (callers outside Sydney) between 9am and 3pm, Monday to Friday Writing: GPO Box 500, Sydney NSW 2001 or faxing 02 9264 5364 Email: icac@icac.nsw.gov.au |
| The Inspector of the Independent Commission Against Corruption | Serious maladministration by the ICAC or the ICAC officers | Telephone: 02 9228 3023 Writing: PO Box 5341, Sydney NSW 2001 Email: oiicac_executive@oiicac.nsw.gov.au |
| The Law Enforcement Conduct Commission | Serious maladministration by the NSW Police Force or the NSW Crime Commission | Telephone: 02 9321 6700 or 1800 657 079 Writing: GPO Box 3880, Sydney NSW 2001 Email: contactus@lecc.nsw.gov.au |
| The Inspector of the Law Enforcement Conduct Commission | Serious maladministration by the LECC and LECC officers | Telephone: 02 9228 3023 Writing: GPO Box 5341, Sydney NSW 2001 Email: oilecc_executive@oilecc.nsw.gov.au |
| Office of the Local Government | Local government pecuniary interest contraventions | Email: olg@olg.nsw.gov.au |
| The Privacy Commissioner | Privacy contraventions | Telephone: 1800 472 679 Writing: GPO Box 7011, Sydney NSW 2001 Email: ipcinfo@ipc.nsw.gov.au |
| The Information Commissioner | Government information contraventions | Telephone: 1800 472 679 Writing: GPO Box 7011, Sydney NSW 2001 Email: ipcinfo@ipc.nsw.gov.au |
Document control
| Document approver, position | Date | Document number | Effective date |
|---|---|---|---|
| Em Hogan | 29.09.2023 | DP2061 | 01.10.2023 |
| Document owner, position | Date | Document number | Contact |
|---|---|---|---|
| Director of Investigations and Corruption Prevention | 27.09.2023 | DP2061 | fraudandcorruption@customerservice.nsw.gov.au |
| Version | Date | Status | Author, comments |
|---|---|---|---|
| 1.0 | 27.09.2023 | Final | Robert Oliver, Carol Ranft |
| 2.0 | 21.02.2025 | Final | Removal of the exercise of Public Interest Disclosures Act Functions are a requirement under legislation as they are no longer valid. Changes to the integrity hotline and add the Whistleblower support line/EAP support line. |
This policy will be reviewed in October 2025.
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Download DCS Public Interest Disclosure Policy
Current as of Wednesday, 25 October 2023.
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