Access Department of Customer Service information

To promote open, accountable, fair and effective government in NSW, members of the public have a right to access government information. 

Request information from the Department of Customer Service and access readily available information.  

Latest guidelines

How can I access Department of Customer Service information?

Request information from the Department of Customer Service and access readily available information.

Department of Customer Service Agency Information Guide

This is a guide to the information held by the Department of Customer Service agency and how to access it. The Government Information (Public Access) Act 2009 (GIPA Act) gives you the right to access government information such as this. 

DCS Social Media Community Guidelines

These Guidelines help customers learn how to engage with DCS in the right way through social media.

Available information

Disclosure log

The disclosure log lists requests for access to information held by the Department of Customer Service.

Proactive release register

Proactive release is the release of information by an agency, in an appropriate manner and free of charge (or at lowest reasonable cost).

Register of government contracts

All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts.

Program evaluation

Summary of program evaluations for the Department of Customer Service in accordance with endorsed 12 month schedules.

Budget Data Visualisation

The Budget Data Visualisation tool is an interactive visualisation, enabling users to drill-down into capital expenditure, business expenses and revenue. 

Access to privacy information

You have the right to know the information that we collect about you, the purpose for which the information is collected, how the information is used and to whom, if anyone, the information is disclosed.

Policy document register

The Department of Customer Service (DCS) has a number of policies, procedures and guidance material that may impact on members of the public.

Major assets, acquisitions and disposals

Find out more about Department of Customer Service's major assets, acquisitions and disposals.

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