Customer Service media releases

Browse media releases from the Department of Customer Service. 


New home for Marrickville Service NSW Centre

26 Apr 2024

People living in Marrickville and surrounding suburbs will benefit from increased driver knowledge test availability and a more convenient location when the Marrickville Service NSW Centre relocates to a larger premises within Marrickville Metro.

NSW Registry celebrates love five years on from marriage equality

18 Jan 2023

More than 1250 same-sex couples have chosen to tie the knot at the NSW Registry of Births, Deaths and Marriages since Australia achieved marriage equality in 2017.

Get ready for holidays online with Service NSW

16 Dec 2022

In the lead up to the holiday season, the Department of Customer Service is reminding busy customers it is now easier than ever to transact online, save time and get holiday-ready through Service NSW.

Faster, easier more customer-centric government

07 Dec 2022

Customers across NSW have saved millions of hours interacting with the NSW Government with the delivery of 60 time saving initiatives developed by the Department of Customer Service.  

Fair and Safe Together Roadshow in Dubbo

10 Nov 2022

NSW Fair Trading and SafeWork NSW will be in Dubbo next week as part of the Fair and Safe Together roadshow.​ 

Be scam aware - NSW Fair Trading urges consumers to stop, check and verify!

07 Nov 2022

Today marks the start of Scams Awareness Week 2022 and NSW Fair Trading is encouraging consumers to learn news ways to identify scams.

NSW Government celebrating diversity and connection during Small Business Month

03 Nov 2022

During Small Business Month the NSW Government is celebrating the diversity of NSW businesses and highlighting the support available.

Wagga Wagga Service Centre helping tackle the cost of living

25 Oct 2022

Wagga Wagga locals will be able to find out how the NSW Government’s Savings Finder tool can help tackle cost of living pressures at an information session this week.  


Say "I do" to a micro-wedding for WorldPride 2023

21 Oct 2022

As Sydney gears up to host WorldPride in 2023, the NSW Registry of Births, Deaths and Marriages has three enviable micro-wedding locations ready to book for customers wanting to profess their mega love on a micro scale.

Temporary closure of Murwillumbah Service Centre

18 Oct 2022

Murwillumbah Service Centre will be temporarily closed for repair work following damage from flooding events earlier in the year.

Fair and Safe Together Roadshow in Wagga Wagga

14 Oct 2022

NSW Fair Trading and SafeWork NSW are visiting Wagga Wagga as part of the Fair and Safe Together roadshow.​ 

Free tool to measure workplace mental health

10 Oct 2022

This Mental Health Month, SafeWork NSW is encouraging employers to explore a new digital Workplace Wellbeing Assessment Tool (WWAT) which will help improve understanding and management of workplace mental health by businesses.

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