Customer Service media releases

Read official media releases by agencies within the Department of Customer Service.

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Departmental release
10 May 2024

Beware of shopping tactics while spoiling Mum this Mother’s Day

As Mum’s across the State prepare to be showered with gifts on Sunday, NSW Fair Trading is offering advice to avoid shopping scams.

Departmental release
1 May 2024

Orica fined $1.2 million after workers exposed to cobalt dust

Orica Australia Pty Ltd has today been fined $1.2 million in the District Court of NSW after SafeWork NSW prosecuted the company when two workers were exposed over a number of years to cobalt dust, a known respiratory sensitising agent which can cause occupational illness.

Departmental release
26 April 2024

New home for Marrickville Service NSW Centre

People living in Marrickville and surrounding suburbs will benefit from increased driver knowledge test availability and a more convenient location when the Marrickville Service NSW Centre relocates to a larger premises within Marrickville Metro.

Departmental release
23 April 2024

Packaging company fined after worker sustains crush injuries in workplace incident

Visy Board Pty Limited (Visy) has been fined $375,000 in the NSW District Court after an employee sustained crush injuries to his left ankle following a workplace incident where the ruling found therisk of injury was “patently obvious”.

Departmental release
9 April 2024

Trade breakfast to serve up safety tips ahead of blitz

WorkSafe Victoria and SafeWork NSW are teaming up to help the construction industry in Albury and Wodonga reduce workplace hazards as part of the Cross Border program.

Departmental release
8 April 2024

Residential care provider fined $300,000 in relation to risk of workplace sexual violence

On 11 March 2024, the District Court of NSW convicted and fined a residential care provider $300,000 for breaching its work, health and safety obligations and as a result of exposing workers to a risk of violence, including inappropriate sexual behaviour, in the workplace.

Departmental release
21 March 2024

SafeWork inspectors ensuring safety is number one priority at the Easter Show

SafeWork NSW Inspectors and Engineers are inspecting and monitoring the Sydney Royal Easter Show to ensure the safety of workers and the almost 900,000 people set to attend the Show in the coming weeks. 

Departmental release
21 March 2024

Online one-stop-shop to help seniors save

The NSW Government is making it easier for people aged over 65 to manage cost of living pressures and other life events with a new online information hub launched on

Departmental release
15 March 2024

Artificial Intelligence at the centre of World Consumer Rights Day

NSW Fair Trading is urging consumers across the State to better protect themselves in the fast evolving digital world this World Consumer Rights Day.

Departmental release
14 March 2024

Farmers warned – safety first around farm vehicles after three deaths this year

SafeWork NSW is reminding farmers to wear seatbelts, use helmets and choose the right vehicle when using side-by-side vehicles, quad bikes and motorcycles after a spate of incidents where people, including children, have been seriously injured or killed while using farm vehicles.

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