Customer Service media releases

Read official media releases by agencies within the Department of Customer Service.

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Departmental release
5 July 2024

Say "I do" at Sydney’s most iconic spots this Valentine’s Day

Up to 65 couples have the chance to tie the knot on the most romantic day of the year with the NSW Registry of Births, Deaths and Marriages (the Registry) hosting weddings at two outstanding locations in the heart of Sydney.

Departmental release
28 June 2024

Former real estate agent sentenced to home detention with ankle bracelet for fraud

NSW Fair Trading has successfully prosecuted a former Sydney real estate agent for defrauding hundreds of thousands of dollars from customers over an eight-month period in 2014.

Departmental release
26 June 2024

New regulations to ensure real estate supervisors raise professional standards

The Strata and Property Services Commissioner in NSW Fair Trading has issued updated supervision guidelines for Real Estate and Strata Managing Agents to ensure Licensees in charge of businesses are held responsible for the legal and ethical behaviour of the agency and its staff.

Departmental release
24 June 2024

NSW and Victorian construction regulators unite to build a better industry and meet housing needs

Building Commission NSW (the Commission) has welcomed the Victorian Building Authority (VBA) to Sydney to share nation-leading industry regulation, insights, information, and innovations during a two-day visit.

Departmental release
12 June 2024

Plans for more social housing in Wollongong

The NSW Government is reviewing its social housing portfolio across the Wollongong LGA to look for opportunities that can help address the housing crisis by creating more social housing that better meets the needs of residents and the local community.

Departmental release
11 June 2024

Fire and Rescue NSW engages food delivery industry, warning of e-bike dangers

Fire and Rescue NSW (FRNSW) and SafeWork NSW have successfully engaged the nation’s leading food delivery companies and their top e-bike provider, warning riders about the dangers of Lithium-Ion batteries, following a number of devastating fires.

Departmental release
5 June 2024

Building Commission welcomes a new era in construction site standards

Building Commission NSW is working with Stockland - one of Australia’s largest diversified property groups - on a 12-month trial to install more gender appropriate worksite toilets at three of its Sydney residential projects.

Departmental release
14 May 2024

Beastwear manager fined $45,000 for undelivered clothing to community organisations

As the result of a NSW Fair Trading prosecution, seven community organisations will share in $47,263.62 compensation after placing orders with the now deregistered company, Beastwear Pty Ltd (Beastwear), for sportswear which was never delivered.

Departmental release
10 May 2024

Beware of shopping tactics while spoiling Mum this Mother’s Day

As Mum’s across the State prepare to be showered with gifts on Sunday, NSW Fair Trading is offering advice to avoid shopping scams.

Departmental release
1 May 2024

Orica fined $1.2 million after workers exposed to cobalt dust

Orica Australia Pty Ltd has today been fined $1.2 million in the District Court of NSW after SafeWork NSW prosecuted the company when two workers were exposed over a number of years to cobalt dust, a known respiratory sensitising agent which can cause occupational illness.

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