Customer Service media releases

Browse media releases from the Department of Customer Service. 


Beware of shopping tactics while spoiling Mum this Mother’s Day

10 May 2024

As Mum’s across the State prepare to be showered with gifts on Sunday, NSW Fair Trading is offering advice to avoid shopping scams.

Have your say about off the plan contracts

09 Dec 2022

The NSW Government is seeking community and industry feedback on issues affecting those buying residential land in NSW off the plan, as reforms introduced in 2019 undergo further review.

Statement by Revenue NSW

29 Nov 2022

The health and safety of all residents was the highest priority of the NSW Government during the COVID-19 pandemic.

22-297MR Joint Application to appoint special purpose liquidators to Youpla Group

28 Oct 2022

Joint media release between ASIC and NSW Fair Trading

ASIC and NSW Fair Trading have jointly applied to the Supreme Court for orders appointing special purpose liquidators to investigate whether money can be recovered for creditors of the Youpla Group companies.  

Fair Trading finds over 250 prohibited gas heaters in Sydney raids

01 Jul 2019

NSW Fair Trading has uncovered over 250 dangerous gas heaters throughout Sydney, preventing the potentially life-threatening equipment from being sold this winter.

Top of page