Customer Service media releases

Read official media releases by agencies within the Department of Customer Service.

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Departmental release
12 June 2024

Plans for more social housing in Wollongong

The NSW Government is reviewing its social housing portfolio across the Wollongong LGA to look for opportunities that can help address the housing crisis by creating more social housing that better meets the needs of residents and the local community.

Departmental release
11 June 2024

Fire and Rescue NSW engages food delivery industry, warning of e-bike dangers

Fire and Rescue NSW (FRNSW) and SafeWork NSW have successfully engaged the nation’s leading food delivery companies and their top e-bike provider, warning riders about the dangers of Lithium-Ion batteries, following a number of devastating fires.

Departmental release
5 June 2024

Building Commission welcomes a new era in construction site standards

Building Commission NSW is working with Stockland - one of Australia’s largest diversified property groups - on a 12-month trial to install more gender appropriate worksite toilets at three of its Sydney residential projects.

Departmental release
14 May 2024

Beastwear manager fined $45,000 for undelivered clothing to community organisations

As the result of a NSW Fair Trading prosecution, seven community organisations will share in $47,263.62 compensation after placing orders with the now deregistered company, Beastwear Pty Ltd (Beastwear), for sportswear which was never delivered.

Departmental release
10 May 2024

Beware of shopping tactics while spoiling Mum this Mother’s Day

As Mum’s across the State prepare to be showered with gifts on Sunday, NSW Fair Trading is offering advice to avoid shopping scams.

Departmental release
1 May 2024

Orica fined $1.2 million after workers exposed to cobalt dust

Orica Australia Pty Ltd has today been fined $1.2 million in the District Court of NSW after SafeWork NSW prosecuted the company when two workers were exposed over a number of years to cobalt dust, a known respiratory sensitising agent which can cause occupational illness.

Departmental release
26 April 2024

New home for Marrickville Service NSW Centre

People living in Marrickville and surrounding suburbs will benefit from increased driver knowledge test availability and a more convenient location when the Marrickville Service NSW Centre relocates to a larger premises within Marrickville Metro.

Departmental release
23 April 2024

Packaging company fined after worker sustains crush injuries in workplace incident

Visy Board Pty Limited (Visy) has been fined $375,000 in the NSW District Court after an employee sustained crush injuries to his left ankle following a workplace incident where the ruling found therisk of injury was “patently obvious”.

Departmental release
9 April 2024

Trade breakfast to serve up safety tips ahead of blitz

WorkSafe Victoria and SafeWork NSW are teaming up to help the construction industry in Albury and Wodonga reduce workplace hazards as part of the Cross Border program.

Departmental release
8 April 2024

Residential care provider fined $300,000 in relation to risk of workplace sexual violence

On 11 March 2024, the District Court of NSW convicted and fined a residential care provider $300,000 for breaching its work, health and safety obligations and as a result of exposing workers to a risk of violence, including inappropriate sexual behaviour, in the workplace.

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