Local Land Services customer enquiry form

Complete this online customer enquiry form to ask a question or update your details with Local Land Services. 

Three people wearing jeans and black uniform tops leaning on a metal cattle yard gate with tan coloured cows. Green pasture hills in the background.

All online enquires will be responded to promptly within working hours by return email or phone call.

Select your region

Local Land Services region relevant to your enquiry
If you are not sure which region your query relates to, enter the postcode or suburb of your landholding in the field below.

Find your region

Enter the postcode or suburb of the landholding your enquiry is about. This helps direct your enquiry to staff in the correct region.

Start typing the postcode or suburb and select from the list.
My enquiry relates to
Contact details to be updated

A team member will contact you shortly to verify your request and confirm any required documentation. 

Find information on permits and how to apply on our payments and permits page. 

I need help with:

Find information on how to pay an invoice on our payments and permits page. 

You can use your online banking to pay invoices with BPAY biller code: 228569.  

If you are making a payment for multiple properties, please pay each invoice separately with the unique customer reference number 

Find information on submitting your Annual Land and Stock Return. 

Contact RSPCA for animal welfare concerns.

Ear tags can be purchased from your local rural supplier.
To report straying stock, contact your local council.

Report pest animals on FeralScan.

Visit our website for more information on travelling stock reserves. 

Report general weed concerns along roadways and in public spaces to your local council.

You'll find your HRN on your Annual Land and Stock Return.

Find information on Property Identification Codes and how to apply. 

I need help with:

Find information on Property Enquiry Certificates and how to request a property search.

Please ensure you have selected the region in which the property being enquired about is located (not your residential address). You can enter the postcode and suburb of the property if you are not sure.

I need help with:
Your CRN is a 9-digit number beginning with 1. 
You'll find your CRN on your rates notice, invoice or statement. 

My new contact details

My new contact details

Preferred method of contact
Where possible, we will contact you via your preferred method.

Property address

Optional, to help us match your details

My new postal address

Add an authority to act

Additional property contacts may be asked by LLS staff to provide proof of identity if they make enquiries.
For example, farm manager, partner, executor etc.
I need to add another person as an authority to act
For example, farm manager, partner, executor etc.

If you need to add more people as contacts with authority to act on your behalf, please let us know in the comment field below. A member of the customer service team will contact you for more information. 

Privacy collection notice

This form collects personal information. Please read the privacy collection notice for more information about how we handle your information.   

Local Land Services (we, us) is collecting your personal information (your information) through this form.

Why are we collecting your information?

We are collecting your information to respond to your question or update your details as requested.

How will we share your information?

We may share your information with other government departments (for example, Department of Primary Industries and Regional Development) only where required to respond to your enquiry. We will not share it with anyone else unless you give your consent, or the law requires or allows us to do so.  

Are you required by law to give us your information?

You are not required by law to give us your information, but if you choose not to, we may not be able to respond to your question or update your details as requested.

Your right to access and correct your information

To access or correct your information, please contact:

Local Land Services Privacy & Access to Information team

PO Box 67
GoulburnNSW2580
Australia

accesstoinformation@lls.nsw.gov.au

Further information

This form is hosted on the nsw.gov.au website managed by the Department of Customer Service.  For more details on how your information is handled on the nsw.gov.au website, please refer to the Privacy statement | NSW Government.

Contact Local Land Services NSW

Our team welcome your enquiries, feedback and comments.  Contact our team

Find your nearest LLS office

Our website is in the final stages of migrating to nsw.gov.au.  
Use the search function to find the information or resources you need.

Phone:1300 795 299
Download as PDF Print this page
Top of page