Contact us

Contact Spatial Services with questions, concerns, or compliments. Your feedback helps improve our services.

An image showing a state survey mark in NSW.

General enquiries

To submit a general enquiry, request data or to provide feedback or suggestions access the Spatial Services Customer Hub.

The Customer Hub facilitates, tracks, manages and streamlines customer requests. It's the main form of contact for customer interactions and provides a confidential communication channel.

Go to the Customer Hub

New users

New users are required to sign up for an account by entering their name, a valid email address and a one-time password.

If you need assistance call 1300 789 866 to leave a voice message for a return call.

Surveyors and survey forms

Surveyors can use the Customer Hub to access survey forms, including:

  • survey mark removal and approval
  • project data submissions
  • exemption/approval under Regulation
  • TRIG station applications
  • AUSPOS submissions
  • survey mark status reporting
  • EDM customer support.

Contacts

Head Office (Bathurst)

Phone: 1300 789 866

Address: 346 Panorama Avenue
Bathurst NSW 2795

Business hours: 8:30am to 4:30pm business days.

Building entry is by appointment only. Please arrange prior to attending the premises.

ABN: 81 913 830 179

SCIMS and Survey Mark Hardware

Email: SCIMS@customerservice.nsw.gov.au

Phone: 1300 211 253

Address: 
Level 14
McKell Building
2-24 Rawson Place
Haymarket NSW 2000

CORSnet-NSW Customer Support

Email: CORSnet@customerservice.nsw.gov.au

Phone: 1300 330 233

EDM Baseline Booking System and EDM Calibration

For support relating to the EDM Baseline Booking System or EDM Calibration enquiries complete the customer support form. 

Digital Services

Get in touch for expert print and design advice, including custom solutions.

Email: digitalservices@customerservice.nsw.gov.au

Phone: (02) 9289 1024 Monday to Friday, 8.30am to 5pm

Address: Level 1, 346 Panorama Ave, Bathurst NSW 2795 

Addressing

If you have an issue with your address, you can contact your local council. Search for your local council. 

Find out how addresses are decided, or for more support email the address helpline.

Media enquiries
Department of Customer Service (DCS), Media Unit

Personal information and website privacy statement

Your communication is confidential and will be forwarded to the appropriate person for action and response.  

Any personal information you send will be used only for the purpose of replying to your enquiry. 

For more information go to the Privacy statement and Access Department of Customer Service information pages.

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