You are providing your name and contact details to NSW Department of Customer Service as the organisational contact for this query or action. The information you have given NSW Department of Customer Service will only be used for enquiring about the Home Building Advocacy Service (HoBAS), and for actions arising from it.
The personal information provided in this form will not be associated to or matched with any personal interactions you may have with NSW Department of Customer Service.
NSW Department of Customer Service may provide your personal information to other agencies if your enquiry needs to be redirected. NSW Department of Customer Service will not disclose your personal information to anybody else unless required or authorised by law, such as by court order.
NSW Department of Customer Service will store and protect your personal information until the enquiry or purpose of contact has concluded. Subject to any other legal requirements regarding information retention, your information will be retained for 10 days.
More information
This privacy notice applies only to the information you are providing in this form. If you would like to know more about how NSW Department of Customer Service meets its regulatory obligations in collecting, using, sharing and storing personal information, you can read their complete Privacy Policy or Privacy Management Plan on https://www.nsw.gov.au/nsw-government/privacy-statement.
You have the right to access your personal information held byNSW Department of Customer Service, without excessive delay or expense. You also have the right to have your personal information corrected if it is inaccurate or out-of-date.
If you would like to access or correct your personal information, please contact below:
Privacy Team
Department of Customer Services
2-24 Rawson Place
SydneyNSW2000
Australia
Privacy@customerservice.nsw.gov.au
Access to information
You may also contact NSW Department of Customer Service if you have any questions about this privacy notice.
Background
Personal information
Personal information is any information or an opinion about an individual whose identity is apparent or can reasonably be ascertained.
Privacy and Personal Information ProtectionAct 1998
NSW Government Agencies must comply with the Information Protection Principles (IPPs), which are outlined in the Privacy and Personal Information Protection Act 1998 (PPIP Act). These regulate the collection, storage, use and disclosure of personal information held by Government Agencies.