Pets in strata
Understand if you can own a pet, and what to do if there's a problem.
Key information
- You may need to tell the owners corporation before you get a pet.
- An owners corporation cannot stop you getting or owning a pet, as long as it does not disturb other residents.
- An owners corporation cannot charge a resident a fee or bond, or require insurance to be taken out for a pet.
- If you are a tenant, you also need to get your landlord's consent to keep a pet.
- If you need to complain about someone else’s pet, read your scheme’s rules and speak to them first before contacting the owners corporation.
- Assistance animals cannot be banned from living in a strata scheme and by-laws cannot affect the ability of assistance animals to perform their duty.
Did you know?
Are pets allowed in strata?
Yes. An owners corporation cannot stop you from owning a pet unless the pet causes ‘unreasonable interference’ - for example, it is a dangerous or restricted dog. However, your pet or pets must not disturb other residents in your scheme.
You may need to tell the owners corporation or strata committee in writing if you want to have a pet.
Owners corporations can create their own rules for pets. Make sure to check your scheme’s by-laws. However, by-laws banning all pets are not valid and banning animals based on size, type, or quantity, will not be valid in most circumstances.
An owners corporation is not allowed to charge a resident a fee or bond, or require insurance, for the keeping of a pet on a lot.
How to tell the owners corporation
Most owners corporations will require you to write to the secretary or strata manager if you have a pet or want to get one. Check the scheme’s by-laws to see what the process is and what information is needed for approval. The owners corporation may ask for:
- the pet’s name, type, breed, weight and age
- a photo of the pet
- pet vaccination records and a microchip number (if your pet needs these in NSW).
The owners corporation must follow certain rules when deciding a pet application. If they don’t, then your pet will be automatically approved to enter the scheme.
They must:
- only reject a pet if the pet causes an ‘unreasonable interference’. For example, dogs that are a restricted breed or have been declared as dangerous or menacing
- decide on your application in a 'reasonable timeframe'.
You can challenge a decision by contacting the owners corporation in writing to see if they will reconsider. If this does not work, you can ask for free mediation to help before going to the NSW Civil and Administrative Tribunal (the Tribunal). Pet owners can apply to the Tribunal for an order to allow them to keep their pet at the property.
Tenants must have consent from the owner of the property before they can apply to the Tribunal to challenge a decision on keeping a pet.
Unreasonable interference means your pet has behaved badly towards other residents or animals. This could include:
- making constant noise that unreasonably affects the peace, comfort or convenience of another resident
- repeatedly running at or chasing another resident or animal
- attacking or threatening another resident or animal
- repeatedly causing damage to common property or someone else’s property
- risking the health of another resident, through infection or infestation
- causing a constant unpleasant smell in common property or someone else’s property.
It is also an unreasonable interference when:
the owner of a cat or dog breaches a nuisance order placed on it
a dog is classified as dangerous or menacing, or
a dog is a restricted breed under the Companion Animals Act 1998.
Can a landlord stop a tenant owning a pet?
If you are a tenant, you also need to get your landlord's consent to keep a pet in the property.
A landlord can only refuse a tenant's request to keep a pet for certain reasons and must provide a written response to a pet request within 21 days. If they do not respond, the request is automatically approved.
Landlords cannot ask tenants to pay a pet deposit or increase the rent as a condition of keeping a pet. They also can’t charge a higher amount of rental bond for a tenant to keep a pet.
Learn more about keeping a pet in a rental property.
Rules for keeping pets in strata
An owners corporation can set rules about how owners keep their pets while living in strata.
Check your scheme’s by-laws so you know the rules for owning a pet.
The rules often cover:
- keeping the animal within your property
- watching the animal when on common property
- cleaning up after your animal on common property.
By-laws about pets may not require a fee, or bond or insurance for the keeping of a pet.
Can an owners corporation evict me or my pet?
The owners corporation cannot evict you, but may try to remove your pet.
The owners corporation can only remove your pet if it causes ‘unreasonable interference’ to others or your pet’s behaviour has broken a by-law.
They must follow the proper process and give you a chance to fix the situation before they attempt to evict your pet.
If you have broken a by-law, the owners corporation must first issue you a ‘notice to comply’ asking you to stop your pet’s behaviour.
If the behaviour continues, you or the owners corporation can contact NSW Fair Trading for free mediation.
If the issue is not resolved, anyone involved in the dispute can apply to the Tribunal to remove the animal.
Learn more about dispute resolution.
Making a complaint about another resident's pet
If you have concerns about another resident’s pet, try speaking to the pet owner first. They might not know about the problem, for example if a dog is barking non-stop when they are at work.
When talking to the pet owner, remember that pets are often seen as ‘part of the family’. Be friendly and pick a good time for both you and the pet owner.
Some schemes have an internal dispute process that you could use. Ask your strata committee or strata manager if there is one.
If the pet’s behaviour has broken a by-law, the owners corporation can issue a notice for the owner to stop the behaviour. If it is still not resolved, anybody involved in the dispute can apply to the Tribunal for an order to remove the animal.
Getting a nuisance order
If the owners corporation or strata committee cannot solve the issue, you can apply to your local council to seek an order against nuisance dogs and cats.
To apply for an order, contact your local council via phone, email or post, or search online.
You may need to give proof of the behaviour to support the nuisance order.
If the council chooses to issue the order, the pet owner must comply with the rule in the order. If they do not, they can be fined by the council.
Assistance animals
Assistance animals cannot be banned from living in a strata scheme.
By-laws that affect the ability of assistance animals to perform their duty on a lot or common or association property are not allowed.
The owners corporation can ask a person (e.g. owner, tenant, resident) to provide one of the following types of evidence of their assistant animal’s status, including:
- evidence the animal holds an accreditation under a State or Territory law.
- a statutory declaration verifying the animal has been trained to assist a person with disability and has standards of hygiene and behaviour appropriate for an animal in a public place
- an animal identity card, pass or permit from an assistance animal training organisation
- evidence the animal has completed a training program that meets the standards of Assistance Dogs International
- evidence from an Australian government agency that the animal has been accepted as an assistance animal, for example transport pass/permit, government issued access card
- evidence the local council recognises the animal as an assistance animal
- a dog badge, medallion, harness, cape, coat or vest supplied by an assistance animal dog training organisation
- written statement from a registered health practitioner that the animal is an assistance animal. The health practitioner must hold a general or specialist registration under the Health Practitioner Regulation National Law (NSW) 2009, for example in one of the following health professions:
- Aboriginal and Torres Strait Islander health practice
- Chinese medicine
- medical
- nursing
- occupational therapy
- pharmacy
- physiotherapy
- psychology.
Owners corporations cannot specify the type of evidence that must be provided nor ask for private medical records as evidence.
Need more help?
Contact Fair Trading
If you have any further questions about strata, you can contact Fair Trading via phone or in-person at a Service NSW centre.
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