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This option uses API technology to connect a strata management agency’s software and the Strata Hub.
This is the best option for strata management agencies with a software provider and a large number of clients to complete reporting for.
If you are a strata manager using strata management software, please send the link to this page to your software provider to access the instructions and resources below.
If the software provider hasn’t implemented the API solution, they can do this using the Strata Hub API documentation (ZIP 146.65KB) that includes multiple worksheets.
There are three API options available in the Strata Hub:
This option transfers data to the Strata Hub for the first reporting of the strata scheme. The ‘Data dictionary report scheme’ and ‘Error log report scheme’ are provided within Strata Hub API documentation.
This option transfers data to the Strata Hub for the annual reporting of strata schemes. The ‘Data dictionary annual report’ and ‘Error log annual report’ are provided within Strata Hub API documentation.
The software provided will also need to access the technical documentation at api.nsw.gov.au:
Once the software is ready for strata scheme reporting, the software provider or strata manager can send this email to request the subscription app ID and credentials with the:
The Strata Hub team can then provide subscription details, which are unique for each strata manager.
If they haven’t done so, the strata manager will need to register on the Strata Hub and complete the proof of identity and licence verification process.
The strata manager uses their software system to transfer the strata scheme data to the Strata Hub through an API call.
The strata manager uses their software system to retrieve the data submitted in the report through an API. At this point, it is important to review all information provided in the API, including the privacy collection notice and declaration text.
If the information is not as expected, the strata manager can withdraw the case through an API call to the Strata Hub.
After correcting the information, you can start to transfer data to the Strata Hub through API again.
The strata manager uses their software system to agree to the declaration and to submit the report to the Strata Hub.
The strata manager retrieves the payment link through an API. They use this link to complete the payment for an individual scheme. Once the payment is received, the reporting process is completed.
If you are a strata manager using strata management software, please send the link to this page to your software provider to access the instructions and resources below.
This option transfers updated data for schemes already reported in the Strata Hub.
If the software provider hasn’t implemented the API solution, they can do this using the Strata Hub API documentation (ZIP 146.65KB) that includes multiple worksheets.
Adding an acknowledgement and declaration is a legal and mandatory requirement for all strata managing agents to read and accept when updating a scheme.
Your software provider must ensure the acknowledgement and declaration is included in your software.
For the exact text for this acknowledgement and declaration, please refer to cells H7 and H8 from the ‘Data dictionary update scheme’ worksheet in the Strata Hub API documentation (ZIP 146.65KB).
Once the software is ready for strata scheme reporting, the software provider or strata manager can send this email to request the subscription app ID and credentials with the:
The Strata Hub team can then provide subscription details, which are unique for each strata manager.
If they haven’t done so, the strata manager will need to register on the Strata Hub and complete the proof of identity and licence verification process.
The strata manager uses their software system to transfer the strata scheme data to the Strata Hub through an API call.
If you are a strata manager using strata management software, please send the link to this page to your software provider to access the instructions and resources below.
If the software provider hasn’t implemented the API solution, they can do this using the Strata Hub API documentation (ZIP 146.65KB) that includes multiple worksheets.
Once the software is ready for strata scheme reporting, the software provider or strata manager can send this email to request the subscription app ID and credentials with the:
The Strata Hub team can then provide subscription details, which are unique for each strata manager.
If they haven’t done so, the strata manager will need to register on the Strata Hub and complete the proof of identity and licence verification process.
The strata manager uses their software system to transfer the strata scheme data to the Strata Hub through an API call.
A transfer key is sent to the contacts of the strata scheme. This transfer key needs to be given to the person requesting the transfer, if they are the correct person to be given access.
The strata manager uses their software system to submit the transfer key to the Strata Hub through an API call.
Once the transfer key is received, the scheme can be managed by the new strata managing agent in the Strata Hub.
Strata managers using strata management software should share this page link with their software provider to access the necessary instructions and resources.
The API solution enables retrieval of strata scheme data from the Strata Hub. Only the strata managing agent for a scheme can access its data.
If the software provider hasn’t implemented the API solution yet, they can refer to the Strata Hub API documentation (ZIP 146.65KB) for detailed guidance, including worksheets.
Once the software is configured to retrieve scheme data, the software provider or strata manager can request subscription credentials by emailing the following details:
The Strata Hub team will then provide a unique subscription app ID and credentials for the strata manager.
If not already registered, strata managers must sign up on the Strata Hub and complete the proof of identity and licence verification process.
Using the configured software, the strata manager can retrieve strata scheme data from the Strata Hub via an API call.
Yes, you can use the API to review multiple reports in one API call. You will need to check the details and declaration carefully for each report.
Yes, you can use the API to submit multiple reports in one API call after reviewing the information carefully.
The data for the scheme won't be accepted, nor will a case ID be created but the data for the other schemes will load successfully.
You will need to check the details for the scheme that has not been accepted and you can either:
The Strata Hub has been designed so that it pre-populates your ‘My profile’ details.
If you have an individual licence, the strata manager email will be pre-populated from your profile in the Strata Hub. But if you have a corporation licence then you can provide a different email and contact number.
A strata manager can update the reported information for multiple schemes using the API feature on the Strata Hub. They will need to contact their software provider to request they implement the API.
The software provider or strata manager will need to request subscription details by sending this email to request the subscription app ID and credentials with the:
The Strata Hub team will then provide subscription details, which are unique for each strata manager.
The Strata manager can then make the changes to their system and transfer the updated scheme information to the Strata Hub.
Annual reporting on the Strata Hub requires payment of a $3 per lot fee. Updating information that this outdated or incorrect in between annual reporting periods does not require payment.
The API private key is a system-generated unique identifier for every strata managing agent profile. This will be used to verify credentials for an update scheme API call. If a strata managing agent has initiated an update scheme API, they will need to provide the API private key as part of the payload to ensure a successful data transfer.
Yes. It is a legal and mandatory requirement for the strata managing agent to read and accept the acknowledgment and declaration when updating a strata scheme.
For the exact text for the acknowledgement and declaration, please refer to cells H7 and H8 from the ‘Data dictionary update scheme’ worksheet in the API documentation.
Yes, either interface can be used to start, withdraw or complete the transfer process. You can also complete the steps using the API and Strata Hub interchangeably.
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