Parking fine system
We’ve changed the parking fine system in NSW to make it fairer and more transparent by requiring on-the-spot notifications and photos of the offence.
Some online services will be unavailable this weekend.
On-the-spot notifications
Starting 1 July 2025, parking officers must leave a physical parking fine or notification of a parking fine on vehicles. Most commonly, it will be left under the windshield wipers.
This requirement was brought in by the NSW Government to enable individuals to collect timely evidence about the surrounding parking conditions if they want to dispute the fine.
These laws apply across all 128 local councils in NSW, as well as car parks under the control of state government agencies.
Common questions about the parking fine system
Are there exceptions where a parking officer won’t leave a fine notification?
There are limited circumstances when a parking officer won’t need to attach a notification. These include where it is not safe to do so, or the vehicle is still moving.
In these cases, the issuing authorities must record the reason the notification wasn’t attached. You can request this reason by contacting Revenue NSW.
Other exceptions include:
- the vehicle moves before a notification can be attached
- the parking officer does not have internet or phone service access to determine if a parking offence has been committed
- the offence is a parking offence under Point to Point Transport (Taxis and Hire Vehicles) Act 2016
- the vehicle is a heavy vehicle
- the vehicle is a trailer or caravan.
Parking officers do not need to attach a fine or notification on vehicles in prescribed parking zones. These are car parks with more than 200 spaces, remote parking enforcement systems and signs at the entrance stating they’re a ‘paperless fine zone’. A car park in a National Park can also be a prescribed parking zone.
What happens if a fine or fine notification wasn’t attached to your vehicle?
If a parking fine or notice has not been attached to your vehicle because of a valid exception, the fine must be sent to you within 7 days after the parking offence occurred, or the fine will be invalid and must be withdrawn.
If no notification is attached, the reasons will be sent to Revenue NSW and must be provided to you on request.
Will there be photos of the offence or notification?
The parking officer must also take photos of the parking offence, and the fine or notification on the vehicle, where it is safe to do so.
You can view these photos online or, if not available online, by contacting Revenue NSW.
What else must issuing authorities do?
Issuing authorities like local councils will also have to publish regular reports on how many times parking officers didn’t leave a fine notice and the reasons why.
If a notice has not been attached to your vehicle when it should have been, you will not be able to receive a second fine involving the exact vehicle in the same location more than once in seven days.
What if you want to dispute the fine?
To find out about review options, visit the Review Assist Guide.
Contact Revenue NSW about your fine
Got a question or need help?
Call Revenue NSW Monday to Friday between 7am to 7pm*.
*On Wednesday 24 December and Wednesday 31 December 2025, our operating hours will be 7am to 5pm.
Fines
- Call 1300 138 118 if you have a fine that is not yet overdue and you would like to set up a payment plan.
- Call +61 2 7808 6940 if you are overseas and have an enquiry about your fine.
Overdue fines
- Call 1300 655 805 if you have an existing overdue fine and you would like to discuss payment options.
- Call +61 2 7808 6941 if you are overseas and have an enquiry about your overdue fine.
Enquiry
Submit an online fines enquiry
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