Major changes to rental laws have started
Changes limiting reasons landlords can end a lease and refuse a pet – from 19 May 2025.
Changes so that tenants can choose to pay rent by Centrepay – from 2 March 2026.
Laws to limit rent increases to once per year – from 31 October 2024.
What you need to know about finding a rental property, signing a lease, moving in, and completing your condition report.
What you need to know about living in a rental property, including paying rent and what to do if things go wrong.
What you need to know about ending a tenancy, including filling in the condition report, cleaning and repairs, and getting your bond back.
Financial support and emergency housing for tenants
What can be done if you are experiencing hardship with continuing a rental or keeping up with rent.
Tools and forms for renters
Rent Check
Rent Check allows renters, landlords and the community to quickly and easily check and compare the median rent range in any NSW postcode. Start now.
Residential rental bonds
Tenants can manage or claim their bonds using Rental Bonds Online. Log in to sign up or get your rental bond back.
Download forms and sample documents
Find essential documents, downloadable forms and other information for tenants.
End of tenancy survey
Learn more about the ongoing end of tenancy survey by NSW Fair Trading which collects data when a bond claim is finalised about how and why tenancies end.
Browse rules and guidance for tenants
- Advertising and rent bidding on rental properties
- Connection and supply of electricity and gas in rental properties
- Connection and supply of water to rental properties
- Discrimination against prospective tenants
- Guarantee of tenancy continuing
- Landlord access and entry to a rental property
- Landlord responsibilities for repair and maintenance of rental properties
- Residential tenancy agreements
- Smoke alarms in a rental property
- Keeping a pet in a rental property
- Use of third-party apps for tenancy transactions
- When and how rent can be increased
