Inside OneCX program

Find the latest news, updates and insights from the OneCX program team and other agencies across the NSW Government.

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Man writing on a post-it note, stuck on a large whiteboard

The OneCX program is transforming the digital customer experience, by building nsw.gov.au as the single source…

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two people on computer reviewing stats, with overlay of icons including graphs

The main role of a Business Analyst (BA) is to help improve an organisation’s way of doing business and…

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A female using a mobile phone to sign in at a COVID Safe cafe

As NSW began to tackle the COVID-19 pandemic in March 2020, the NSW Government Digital Channels team built a…

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Aerial view of team meeting

NSW Registry of Births Deaths and Marriages (BDM) was the first agency to transition to nsw.gov.au. Tim Maund…

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A newborn baby in hospital

The NSW Registry of Births Deaths and Marriages is the first agency to transition onto nsw.gov.au. 

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