Customer Service media releases

Browse media releases from the Department of Customer Service. 

 

Consumers warned not to deal with hong thang dang tran

11 Nov 2021

NSW Fair Trading has issued a public warning to consumers to avoid dealing with Sydney man Hong Thang Dang Tran, Maris Building Group Pty Ltd and A&J Group Services Pty Ltd after a high number of complaints about unlicensed, uninsured and incomplete building work.

Sportsbet fined again for illegal gambling ads

10 Nov 2021

Just days after the race that stops a nation, Australia’s largest online wagering company Sportsbet has been convicted again of gambling advertising breaches following investigations by Liquor & Gaming NSW.

Service NSW and NSW Police announce Strike Force Sainsbery to investigate grant fraud

09 Nov 2021

Service NSW and NSW Police will establish Strike Force Sainsbery to investigate fraudulent applications for COVID-19 business support payments.

Online booking for driver testing now available

08 Nov 2021

More customers will soon have the keys to drive with online bookings now available for driving tests across NSW. 

Work safety to enter building information modelling

08 Nov 2021

Workplace health and safety (WHS) will be considered far earlier in the planning process with the NSW Government’s Centre for Work Health and Safety researching ways of integrating WHS risk management into Building Information Modelling (BIM).

Exploring the future of the digital age

04 Nov 2021

NSW’s leading experts in digital technology will come together to investigate the digital future and how it could benefit the State at the virtual Power and Peril of the Digital Age conference on 4 and 5 November.

Service NSW recognised for customer service excellence

04 Nov 2021

Service NSW has been awarded the 2021 Best of the Best Award at the Customer Service Institute of Australia’s annual Australian Service Excellence Awards for overall outstanding customer service. 

Have your say on nation-leading strata program

28 Oct 2021

The NSW Government is seeking community feedback on the proposed introduction of annual reporting requirements for the 83,000 strata schemes across the State, for Australia’s first ever Strata Hub.

NSW Government marks Cyber Security Awareness Month

25 Oct 2021

It is Cyber Security Awareness Month and Cyber Security NSW is continuing its work to keep customers safe from cyber-attacks, build stronger cyber resilience and lead the nation with security training for government employees.

Canterbury development report findings released

19 Oct 2021

Public Works Advisory (PWA) has released its report into Toplace development “Vicinity” after last week’s inspection of the building’s structure.

Real estate agent given ban, ordered to pay $75,000 in compensation for stealing from clients

18 Oct 2021

Milton woman Adele Woods has been banned from working in the real estate industry and ordered to pay $75,000 in compensation after pleading guilty to stealing from clients.

Ambassador roundtable to discuss workplace mental-health

14 Oct 2021

The NSW Government is urging all small and medium businesses to engage with SafeWork NSW around workplace mental health after a recent survey showed 20 per cent of operators admitted to having mental health and stress concerns from current challenges including COVID.

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