Customer Service media releases

Browse media releases from the Department of Customer Service. 

 

National research reveals online habits double in a decade

13 Oct 2021

A two-year gambling study has revealed more Australians than ever are reaching for their phone to have a punt, with the number of online gamblers doubling in the past decade.

Research finds higher wellbeing for flexible workers

12 Oct 2021

According to a new study, commissioned by the NSW Government, flexible workers feel better rested, more engaged, and have a higher sense of wellbeing than their office-based counterparts.

Have your say on laws for debt collectors, process servers and repossessors

12 Oct 2021

The NSW Government is seeking public feedback on law reforms which will shape how debt collectors, process servers and repossessors conduct business.

Sole trader convicted, fined and placed on community corrections order

08 Oct 2021

Sydney man Matthew Peterson has been fined $12,500 and ordered to pay $21,715 in compensation for offences including engaging in residential building work when unlicensed and using false documents to obtain financial advantage.

Driver testing to resume across the state

08 Oct 2021

Driver testing will resume in a staged approach from next Monday as restrictions across impacted LGAs are eased.

Solar farms to get safety exam from SafeWork

07 Oct 2021

With 16 large-scale solar farms in operation and more under construction, the NSW workplace safety regulator will be visiting solar farm construction sites across regional NSW as part of a targeted safety campaign to ensure compliance.

NSW government to build confidence in defect fixes

06 Oct 2021

The NSW Government is ramping up its commitment to restoring consumer confidence in the residential building industry with an investment in defect rectification, as new research finds despite 39% of new strata buildings having serious defects, only 15% are reported to NSW Fair Trading.

Sydney to host 2023 World Congress on Safety and Health at Work

01 Oct 2021

From 27-30 November 2023, Sydney will host the 23rd World Congress on Safety and Health at Work at the International Convention Centre. 

Labour hire workers get nation-first safety tool

01 Oct 2021

An Australian-first toolkit to improve safety for labour hire workers, including a worker guide and a self-assessment checklist for businesses, has been launched as part of the “Protecting Workers At Risk” themed SafeWork Month.

Safety crackdown after hundreds of forklift incidents

30 Sep 2021

Safework NSW is warning businesses using forklifts they will be visited after the workplace regulator releases astonishing figures noting an incident involving a forklift occurs every day, six days week.

NSW Government cracks down on real estate compliance

27 Sep 2021

A specialised operation run by NSW Fair Trading has led to disciplinary action being taken against 20 real estate agents, resulting in the cancellation of eight real estate agent’s licences and $173,500 in penalties for failure to comply with strict rules around trust accounts.

Unlicensed building works costs Mitchell James Cole $57,100, 200 hours community service

21 Sep 2021

Sydney man Mitchell James Cole has been sentenced to a two-year Community Corrections 
Order, 200 hours of community service, fined $26,000, and ordered to pay $31,200 in compensation after pleading guilty to 17 charges arising from residential building work 
contracts.

Top of page