The Digital Connectivity Principles policy ensures infrastructure projects delivered by NSW Government incorporate connectivity infrastructure from the start. It must meet the connectivity needs of communities, government agencies and emergency services.
Digital connectivity is a critical utility, much like water and electricity and should be factored into planning. This policy will ensure that access to digital services - where and when it is needed - is provided in relevant projects.
All NSW Government agencies and statutory bodies must consider the policy when planning new projects. Compliance is mandatory for any government-funded initiative requiring a business case. This is outlined in the Department of Customer Service Circular (DCS-2024-01).
We want your feedback
NSW Telco Authority is considering the value of expanding the policy to include future projects by state-owned corporations and Local Government Areas (LGAs). We are hosting consultation sessions with LGAs to discuss opportunities and challenges of the proposed expansion.
You are encouraged to provide feedback on topics raised during the consultations or outlined in this consultation paper. Please email your feedback by 31 January 2025.
Benefits of the Principles
- Improved social, economic and public safety outcomes by ensuring communities, government agencies and emergency services have the connectivity they need when accessing NSW Government infrastructure.
- Efficient and effective government investment in digital connectivity infrastructure that meets the needs of people accessing NSW Government infrastructure.
- Better digital connectivity outcomes for people using NSW government infrastructure by encouraging innovation and continuous improvement.
The high-level principles recognise there is no singular approach because government infrastructure projects are diverse, as are the connectivity needs of people who use the infrastructure.