
Information for patients
Find out what to expect, how to prepare, and where to find the right support and information when accessing our services.

Protecting your privacy
Learn how we use and protect the personal health information you share with us and how we access and change the information we hold.

REACH Program
If you are worried about a recent change in your condition or someone you care for who is at one of our hospitals or mental health services, you can use REACH to escalate your concerns if no one seems to be noticing.

Support for carers
Carers play an essential role in healthcare, but it can also be a challenging and isolating experience at times. Find out where you can access support as a carer.

Multicultural and interpreter support
We provide free interpreter services and culturally responsive care to ensure patients, carers and visitors from all backgrounds feel supported and understood.

Travelling more than 100km?
We may be able to help with travel and accommodation costs if you need to travel more than 100km one way or 200km within a week.
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Smoke-free policy
All our hospitals and locations are smoke-free. Smoking or vaping anywhere on the grounds may result in a $300 fine. View our policy.
