NSW Reconstruction Authority

The NSW Reconstruction Authority is dedicated to facilitating disaster prevention, preparedness, recovery, reconstruction, and adaption to the effects of natural disasters in NSW.

The Authority’s role is to ensure NSW is best placed to face future natural disasters before they occur and recover quickly when they do.

Rescue crews load food for flood-affected communities.
Members of the SES deliver food and supplies during NSW flooding.

Emergency services

  • Call Triple Zero (000) immediately in life-threatening situations
  • TTY: 106 if you are hearing/speech impaired
  • State Emergency Service (SES) 132 500 for flood and storm assistance


Members of the State Emergency Operations Centre plan during an emergency.

Latest news and information

SES crews load food and flood supplies into a boat.

Disaster recovery

Publications and reports

The NSW Reconstruction Authority is responsible for, funds and co-authors publications and reports relevant to our role in transforming the whole-of-government approach to disaster management.


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Info on 1200+ water monitoring sites in NSW such as stream, storage or groundwater levels, flows, volumes, temperatures


The NSW Reconstruction Authority will ensure complaints are promptly and properly dealt with.

We are committed to responding to external complaints fairly, efficiently and effectively. Our external complaint management system is designed to:

  • enable NSW Reconstruction Authority to respond to issues raised by people making complaints in a timely and effective way
  • strengthen accountability
  • enhance public confidence in our administrative processes
  • provide information that can be used by NSW Reconstruction Authority to deliver quality improvements in our services.

Please contact us to make a complaint.

NSW Reconstruction Authority


Service NSW

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