Immediately after the attack, the NSW Government opened its support programs and has widened those through Sunday and today.
Currently:
- Victims and families can access support through the NSW Government’s Victims Support Scheme with a dedicated phone line stood up for this incident. This service can be reached on 1800 019 123.
- NSW Police have assigned a Family Liaison Officer to support each impacted family of the deceased.
- NSW Health have specialist disaster-trained clinicians available at Bondi Junction today and tomorrow between 8am and 6pm, primarily around the Oxford Street Mall.
- The NSW Mental Health Line has been boosted with extra staff and is available 24/7, with specialist staff available to speak to anyone affected by the attack. Call 1800 011 511.
- Mental health services have also been activated for first responders.
The Victims Support Scheme provides counselling, financial assistance and a recognition payment to victims of an act of violence in NSW.
A dedicated phone line for victims of the Bondi Junction incident has been established to access this scheme. The number is 1800 019 123 and is staffed from 9am to 5pm, Monday to Friday.
Support is available through the scheme for the families of those who have lost their lives and those who have been affected by the violent acts at Bondi Junction.
The scheme support includes:
- Counselling to help victims recover from the psychological and emotional impacts of a crime.
- Financial assistance for immediate needs, for example health expenses resulting from the violent crime.
- Financial assistance for economic loss to cover other expenses resulting from a violent crime, depending on their situation.
- Assistance to pay for funeral expenses on behalf of family members of a homicide victim.
- A recognition payment to acknowledge the violent crime.
In addition to the NSW Government support, Westfield is providing mental health and counselling support for their staff, retailers and customers by phone, online and in person.
General supports for the community are also available:
A temporary memorial is in place at Oxford St Mall in Bondi Junction, supported by NSW Government and Waverley council staff.
Sign the online condolence book in honour of those affected.