NSW Customer Strategy contact us form Tell us what you would like to know and how we can help. Step 1 of 2 Step 1 Step 2 Your details Required fields are marked with an asterisk (*). Full name Email Department or agency I'd like more information about the strategy generally the Customer Commitments the customer framework focus areas for implementation customer centricity and the customer insights program Other… Enter other… Privacy Collection Notice Your personal information will only be used for the purpose you are providing it in this form. Please read the privacy collection notice for more information about how we handle your information. I confirm that the information I have provided is directly relevant to the completion of this form, and if I provide the personal information of another person, I have obtained that person's authorisation to do so and to submit this form. Please read the privacy collection notice for more information about how we handle your information. Close(Press escape to close)You are providing this personal information so that the NSW Department of Customer Service can process your request. This information will only be used for advising NSW Department of Customer Service what information you are interested in relating to the NSW Customer Strategy and for directly related actions arising from that request. The NSW Department of Customer Service will not disclose your personal information to anybody else unless required or authorised by law, such as by court order. The NSW Department of Customer Service will store and protect your personal information until the enquiry or purpose of contact has concluded. Subject to any other legal requirements regarding information retention, your information may be retained for 10 days. You may opt-in to be placed on mailing lists, newsletters or other recurring communications forums. If you do, your information will be used for this purpose and stored until you chose to opt-out. More information This privacy notice applies only to the information you are providing in this form. If you would like to know more about how the NSW Department of Customer Service meets its regulatory obligations in collecting, using, sharing and storing personal information, you can read the complete Privacy Policy and Plan at https://www.nsw.gov.au/nsw-government/privacy-statement.You have the right to access your personal information held by the NSW Department of Customer Service, without excessive delay or expense. You also have the right to have your personal information corrected if it is inaccurate or out-of-date. If you would like to access or correct your personal information, please contact below: Privacy TeamDepartment of Customer Services 2-24 Rawson Place Sydney NSW 2000 AustraliaPrivacy@customerservice.nsw.gov.auAccess to informationYou may also contact the NSW Department of Customer Service if you have any questions about this privacy notice. Background Personal information Personal information is any information or an opinion about an individual whose identity is apparent or can reasonably be ascertained. Privacy and Personal Information Protection Act 1998 NSW Government Agencies must comply with the Information Protection Principles (IPPs), which are outlined in the Privacy and Personal Information Protection Act 1998 (PPIP Act). These regulate the collection, storage, use and disclosure of personal information held by Government Agencies. Last updated: 27 August 2021
