What is the NSW Public Sector Capability Framework?
The NSW Public Sector Capability Framework helps agencies attract, recruit, develop and keep skilled staff. It provides a clear structure for building a capable and responsive workforce.
You can use the framework to:
- design roles and write clear role descriptions
- recruit and promote staff
- support performance development
- move staff between roles
- plan learning and development
- guide career planning conversations
- plan and manage your workforce.
The revised Capability Framework
The Office of the Public Service Commissioner is pleased to launch the reviewed NSW Public Sector Capability Framework.
Following a comprehensive review, the revised Capability Framework maintains its familiar structure with the same 20 core capabilities across 5 capability levels while introducing important updates to reflect the knowledge, skills and behaviours required for the NSW public sector.
These updates are focused on three key areas:
- digital and data literacy- to better embed digital and data capability requirements
- customer service - to better capture the way government serves its customers
- diversity and inclusion, including incorporating cultural capability to reflect our commitment to inclusion.
Enhancements have also been made across areas of leadership, change management, ethical behaviour, strategic workforce planning, and psychological safety.
Further details of these changes can be found in the Capability framework general fact sheet.
Supporting resources
Guidance on the revised Capability Framework
Summary of changes to the Capability Framework and a suite of resources for agencies to assist with internal implementation of the revised framework.
Occupation-specific capability sets
Find capability sets for human resources, finance, information and communications technology (ICT), procurement, infrastructure and construction project leadership (ICPL), and legal roles.
How to apply the framework
Learn how to use the framework for recruiting, managing performance, mobility, career planning and workforce planning.
Resources index
Tools and guides to help your agency understand and use the framework.
Framework terms and conditions
Read the terms and conditions of using, adapting or sharing the Capability Framework.
Sector role description library
Browse NSW public sector role descriptions to save time, ensure consistency, and support mobility and workforce planning.
Capability Discovery Tool
Use this tool and access guides to explore your capabilities.
Capability Application Tool
Practice interview questions to help you demonstrate your capabilities.
Role description builder
Use this to create role descriptions