Building and renovating resources

Find resources, videos, guides, and tools to help you navigate the construction process and make informed decisions when building or renovating a home.

Two customers checks the work of a contractor building a house for them

Explore our resources

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Customer engagement with tradesperson

Step by step guide to choosing the right tradesperson or builder

Advice to help you find the right tradesperson and builder for your construction or renovation project.

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Wooden beams of a house roof under construction

What to do when a your contractor's licence is cancelled or suspended

Information for people impacted by builders with a suspended licence in NSW.

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Customer and tradesperson going through contract details

Guide to contracts

Essential guidance on creating clear and legally compliant building contracts.

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Potential homebuyer working out insurance details

Building insurance guide

Information to ensure your building project is protected with the right insurance.

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Tradesperson on a construction site reviewing building plan

Understanding approval processes

Steps to secure the necessary approvals before starting your building project.

 
 

Home building complaints and enquiries

Home building:Complaints form
Design and Building Practitioners:Enquiries and complaints form
Certifier complaint form:Complaint form
Make an enquiry:Enquiry form

Contact Building Commission NSW

Call:132 700Monday to Friday, 8:30am to 5pm (excluding public holidays)
From overseas, call:+612 3814 0545
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