Building and renovating resources

Find resources, videos, guides, and tools to help you navigate the construction process and make informed decisions when building or renovating a home.

Two customers checks the work of a contractor building a house for them

Explore our resources

Customer engagement with tradesperson

Step by step guide to choosing the right tradesperson or builder

Advice to help you find the right tradesperson and builder for your construction or renovation project.

Wooden beams of a house roof under construction

What to do when a your contractor's licence is cancelled or suspended

Information for people impacted by builders with a suspended licence in NSW.

Customer and tradesperson going through contract details

Guide to contracts

Essential guidance on creating clear and legally compliant building contracts.

Potential homebuyer working out insurance details

Building insurance guide

Information to ensure your building project is protected with the right insurance.

Tradesperson on a construction site reviewing building plan

Understanding approval processes

Steps to secure the necessary approvals before starting your building project.

 
 
A man and woman discussing building plans with their builder.

Resolving building disputes with your builder or tradesperson

Learn how to handle disputes with contractors during a build or renovation and how Building Commission NSW can support you.

Home building complaints and enquiries

For consumers, traders and businesses.

Home building:Complaints form
Design and Building Practitioners:Enquiries and complaints form
Certifiers:Complaint form
Make an enquiry:Enquiry form

Contact Building Commission NSW

Call:13 27 00Monday to Friday, 8:30am to 5pm (excluding public holidays)
From overseas, call:+612 3814 0545
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