Patients, carers and visitors in Nepean Blue Mountains

Find information and services to make your experience easier, whether you’re accessing our services and facilities as a patient, or supporting someone as a carer or visitor.

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Patient with nurses

Information for patients

Find out what to expect, how to prepare, and where to find support and information about your rights and responsibilities when you access health services.


A patient in a wheelchair with their carer

Information for carers

Carers may sometimes feel alone or overwhelmed, and struggle to make sure their own needs are also being met. Find out where you can get information and support.


A nurse talking to a visitor

Information for visitors

Find out about current guidelines for visiting someone in our hospitals and health facilities, as well as handy information about transport and parking.

Pay your patient account

Make a payment for patient services provided by Nepean Blue Mountains LHD. Pay your invoice through our secure payment portal.

People with disability

At Nepean Blue Mountains Local Health District we aim to provide services in a non-discriminatory, equitable and efficient way, so that they meet the needs of everyone in our community.

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We encourage any compliments, concerns or suggestions you have about our services and facilities. Find out how to provide your feedback to help us improve our services.

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Privacy and information

Find out how we collect, protect and use patient health information, and about your rights to access and change the information we hold.

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Smoke-free policy

Smoke-free policy

All our hospitals and locations are smoke-free. Smoking anywhere on the grounds may result in a $300 fine. View our policy.

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