Returning to the workforce resume and cover letter

Alice Jones

Alice left the workforce for 5 years to start a family. During this break she volunteered and kept her skills up by attending short technology courses. She is now re-entering the workforce.

A position as an Administration Clerk at the Supastore appeals to Alice. In her application, she articulates how her events management background, coupled with her new IT skills, set her up for success in this role.

Alice's resume or CV Alice's cover letter

Show the job advertisement for the Administration Clerk role Alice is applying for

Job advertisement

Position	Administration Clerk
Working arrangements	Permanent part-time (on-site)
Role responsibilities	In the role of Administration Clerk at SupaStore Moree, you'll be at the heart of our retail operations, ensuring smooth and efficient administrative support. This position is pivotal in maintaining our commitment to exceptional customer service and operational excellence. Maintain efficient purchasing processes and understand general retail operations. Provide outstanding customer service and liaise with customers to meet their needs professionally and efficiently. Handle administrative tasks such as filing, managing creditors and debtors, banking, reconciling and general ad hoc duties. Resolve customer complaints and make quick decisions to ensure customer satisfaction and service accuracy.
Applicant requirements	As an ideal candidate, your passion for retail, combined with a proactive and results-oriented approach, will drive success in this role. Your ability to communicate effectively, manage time efficiently and adapt to the dynamic retail environment will set you apart. Passion for retail and a results-driven approach. Superior communication skills, both verbal and written. Highly organised with excellent time management skills. Proficiency in computer applications, specifically Excel and Word. Ability to work with minimal supervision and manage a workload with varied priorities. Flexibility to work during retail trading hours, including weekends and public holidays.
Remuneration	Commensurate with experience.
How to apply	Please submit your CV and cover letter to: Mark Lounger Moree SupaStore 123 Shop Street Moree NSW 2400
About the Company	SupaStore, a leading Australian retail organisation in the home and lifestyle sector, is known for its exceptional customer service. We are dedicated to enhancing our team with skilled individuals who share our commitment to excellence.

Your resume or CV

Update your resume to focus on relevant skills and achievements, even from non-paid roles. If you've taken courses or certifications during your career break, make sure these are prominent – show a commitment to continual learning.

Volunteer work can also be included to fill gaps and show your engagement in your field or local community.

Your cover letter

Address the gap in your employment in a straightforward way. Focus on your eagerness to return to work and how your experiences during the break such as volunteer work or courses have added to your skills set. Highlight your transferable skills and past professional achievements.

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Alice Jones

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