We're all vulnerable to scams. To protect yourself, try to sidestep scams, stay alert and be willing to say no. Most importantly, report scams you experience or see and ask for help.

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What are scams?

Scams are tricks by criminals to get your money or personal details.

It's important to have open conversations about scams with your workmates, friends, and family. By discussing scams and being aware of how they can present themselves, you can better identify them and avoid falling victim to them.

Falling victim to a scam is nothing to be ashamed of, as anyone can be targeted, especially when they are in a hurry, under pressure, distracted, enticed by a seemingly good opportunity, or trusting of the sender.

Scams are different from hacking because you’re convinced or coerced into giving them information or money.

How scammers might approach you

Scams can arrive by email or text message. You might come across one on social media or while browsing the internet, or someone sketchy may attempt to trick you over the phone.

Knowing the channels scammers use and being aware of how they present themselves, you can better identify them and avoid falling victim to their sneaky schemes.

View the channels scammers use  

Common scam types

Scams come in many different disguises. Discover our guide to the most common themes and types of scams.

View common scams and themes

Contact ID Support NSW

If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.

Contact form

Once you send us a request, we’ll do our best to reply within one business day.

Call ID Support

Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).

Interpreter services are available on request.

Further reading and resources

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