New trains to provide comfort and accessibility

Published: 23 Mar 2018

Sydney train customers will experience improved comfort and accessibility when new air-conditioned suburban trains start service in late 2018.

The first of 24 new air-conditioned suburban trains have arrived in Sydney for testing before they start service.

As part of the More Trains More Services program, the new Waratah Series 2 trains will feature:

  • improved air conditioning
  • high-definition customer information screens to provide journey and safety information
  • improved accessibility including priority seating, wheelchair spaces and hearing aid loops
  • more than 90 internal and external CCTV cameras and two customer help points per car
  • improved interior LED lighting.

Once the new trains are fully operating, the non-air-conditioned S-set trains will be gradually decommissioned.

Areas where older trains are currently running, like Sydney’s south-west, will be given priority and receive the new trains first.

Minister for Transport and Infrastructure Andrew Constance said testing over the next few months would ensure the first Waratah Series 2 train delivers a safe and comfortable journey for customers.

“Everyone is well aware that demand for trains is going through the roof and we need to act now to ensure we can continue to provide our customers with the services they need,” Mr Constance said.

The entire Waratah Series 2 fleet is expected to be on the tracks by early 2019.

Find out more about the More Trains More Services program

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