Inside OneCX program

Find the latest news, updates and insights from the OneCX program team and other agencies across the NSW Government.

Search results


Three dancers on stage, performing in white dresses

With over 466 grants available across 46 NSW Government agencies, the Grants and Funding Finder is making it…


A man smiling, holding a smart phone

With the goal of becoming the world’s most customer-centric government, has…


illustration of an arrow hitting a target, amongst a mobile, tablet and monitor screen

The NSW Government Digital Channels Search and Personalisation team has been exploring location-based…


OneCX Thumbnail of people

As 2021 draws to a close, it’s a wonderful opportunity to reflect upon the year that was, to take stock of…


A large group of men and women having a discussion at a meeting.

Have Your Say (or HYS) is a centralised hub on HYS allows the public to provide feedback on current…


Hands typing on a computer.

The NSW Government social team uses good content to tackle complacency towards COVID Safe behaviours. 


Woman holding an open sign.

A connected, customer-centric and innovative communications strategy helped businesses comply with COVID Safe…


Flipping wooden cubes for new year change 2020 to 2021

2020 was a year like no other. A year that started with the worst bushfires the state has seen, to floods, and…


A female using a mobile phone to sign in at a COVID Safe cafe

As NSW began to tackle the COVID-19 pandemic in March 2020, the NSW Government Digital Channels team built a…


A crowd of people watching a presentation

The showcase included the latest user testing results, the project roadmap and a panel session with…

Top of page