Inside OneCX program

Find the latest news, updates and insights from the OneCX program team and other agencies across the NSW Government.

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Three dancers on stage, performing in white dresses

With over 466 grants available across 46 NSW Government agencies, the Grants and Funding Finder is making it…

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A man smiling, holding a smart phone

With the goal of becoming the world’s most customer-centric government, nsw.gov.au has…

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illustration of an arrow hitting a target, amongst a mobile, tablet and monitor screen

The NSW Government Digital Channels Search and Personalisation team has been exploring location-based…

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OneCX Thumbnail of people

As 2021 draws to a close, it’s a wonderful opportunity to reflect upon the year that was, to take stock of…

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A large group of men and women having a discussion at a meeting.

Have Your Say (or HYS) is a centralised hub on nsw.gov.au. HYS allows the public to provide feedback on current…

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Hands typing on a computer.

The NSW Government social team uses good content to tackle complacency towards COVID Safe behaviours. 

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Woman holding an open sign.

A connected, customer-centric and innovative communications strategy helped businesses comply with COVID Safe…

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Flipping wooden cubes for new year change 2020 to 2021

2020 was a year like no other. A year that started with the worst bushfires the state has seen, to floods, and…

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A female using a mobile phone to sign in at a COVID Safe cafe

As NSW began to tackle the COVID-19 pandemic in March 2020, the NSW Government Digital Channels team built a…

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A crowd of people watching a presentation

The nsw.gov.au showcase included the latest user testing results, the project roadmap and a panel session with…

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