Improving first responder and community safety

Modernising technology and equipment will help police keep the community safe by giving officers access to critical information at their finger tips.




More than ever before, the office for today’s cop on the beat is their police car. A technology revolution has transformed the volume and quality of information available to police officers, saving them time as they keep our streets safe.

Increasingly the role of the patrol car is to provide seamless digital capabilities and access to near real-time information for frontline officers and their commanders. This moves them from responding to crimes, to preventing and disrupting crime.

Removing the clutter in police cars

The Integrated Connected Officer program aims to reduce and simplify devices and systems within a police vehicle by introducing a common platform for police vehicles. An In-Vehicle System Console will integrate applications enabling computer aided dispatch, radio, messaging, automatic number plate recognition, light mode controls and voice controls.

Improving public safety

The impacts of the program greatly contributes to public safety and crime prevention. Improved data capacity in vehicles will allow officers to rapidly access a wider range of information systems in the field providing increased opportunity to resolve matters quickly. This improves officer situational awareness, safety and decision making in the field.

Reduced administration means more time on the beat for officers and enables them to respond more quickly to jobs and incidents, thereby improving public safety. Increased use of car and body cameras provides greater situational awareness for decision making and greater transparency of police conduct, which strengthens community trust.

Helping police fight crime

With research finding a direct correlation between time spent by officers in the field to disruption of crime and, in some cases, the early resolution of cases, the modernisation of policing in NSW will provide significant safety benefits to officers themselves and the broader community.

It is estimated this technology will reduce police administrative hours by 5% to 10% each year, freeing up police to focus on keeping the community safe.

  • The siloed and often disconnected set of systems used by police can reduce officer efficiency and require officers to attend office locations to complete basic operational functions. This time spent out of the field consumes up to half an hour each day for each vehicle, accumulating to over 300,000 hours lost in front line policing each year.
  • The community expects police to be accessible and integrated with community platforms including digital platforms and social media.

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