Make a complaint

For assistance with providing a complaint or feedback, see all the ways you can contact us.

Complaints about the Cultural Institutions, the Office of Sport, Venues NSW and NSW Institue of Sport are not covered by the Department. Contact details for these entities can be found through this link: DCITHS Homepage

Complaints about Liquor and Gaming can be made via this form. 

If you are a NSW public service employee making a Public Interest Disclosure under the Public Interest Disclosures Act 2002 Do Not Use this form. Please see instructions in the following link: Public Interest Disclosure Policy | NSW Government

If you wish to lodge a Privacy Complaint or Notify us about a Data Breach – Please complete the following Application Form: Privacy Complaint Form

If you are making a complaint about the outcome of an application you have lodged with the Department or are seeking a review of a decision ( e.g. Grants, License Applications) – please contact the relevant Division within the Department. A list of relevant Contact Details is available through this link: DCITHS Homepage.

Please use this form to tell us about your complaint and how we can help resolve it.

If you wish to make a complaint via mail please send your complaint to:

Attn: Complaints Officer
Office of the General Counsel
Department of Creative Industries, Tourism, Hospitality and Sport
GPO Box 5341
Sydney, NSW 2000