Strata committee training
From 1 October 2026, NSW strata committee members must complete annual training. Learn how the training will support strata committee members and how to access it.
Strata committee training starts on 1 October 2026
From 1 October 2026, new and returning strata committee members must complete free online training delivered by NSW Fair Trading. This must be done within 3 months of being appointed to the committee.
If a committee member’s training is not done on time, they are automatically removed from the committee.
Strata committee members play important roles in managing their strata scheme. They make decisions that affect people’s homes, finances and daily lives.
The training will enable all strata committee members to:
- understand their legal duties and the strata committee’s governance role,
- feel more confident navigating key issues including managing repairs and maintenance and resolving disputes within their scheme, and
- better understand how to manage risks and help keep their scheme ‘financially healthy’.
Strata committee members must complete the training annually
Committee members appointed between 1 October 2026 and 30 September 2027 must complete the online training ‘Introduction to Strata Committee Rights and Responsibilities’ within 3 months of being appointed.
The training will be:
- free, self-paced and will take about 1 hour to complete
- available online on Strata Hub – this webpage will be updated with a link once the training is launched.
Committee members will need to complete the training whether they:
- are new to a committee,
- are a returning committee member, or
- have been appointed to fill a vacancy for more than 3 months.
Committee members serving on multiple committees only need to complete the training once.
When a strata committee member completes the training, NSW Fair Trading issues them a Certificate of Completion. It is recommended that each committee member give a copy of their Certificate of Completion to the committee secretary within 3 months of being appointed, so that the committee knows they have completed training.
Once committee members have completed this introductory training, they will not need to complete the same training again in future years. NSW Fair Trading will update this webpage with details of additional training in 2027.
- A committee member appointed on 1 October 2026 must do their training by 1 January 2027.
- A committee member appointed on 1 June 2027 must do their training by 1 September 2027.
- A committee member appointed before 1 October 2026 does not need to do training until they are next appointed, although they may choose to do it earlier.
Exemptions to committee training
Training requirements will not apply to committee members:
- in two-lot strata schemes
- who are members of the Australian College of Strata Lawyers
- who are NSW strata managing agents
- filling a casual vacancy for less than 3 months.
If a committee member is exempt, they should provide evidence of their exemption to the committee secretary.
The training only applies to strata committees in strata schemes. It does not apply to association committees in community land schemes.
Anyone can do the training at any time
Once the training is launched, anyone can do the training including:
- people who are interested in joining their strata committee, and want to learn more about what is involved before nominating to join,
- strata residents and owners who do not plan on joining their committee but want to learn more about how strata works and who makes the decisions,
- committee members who were appointed before 1 October 2026 and are not required to complete the training, but still want to benefit from the practical skills and information the training provides,
- members of a two-lot scheme who would like to learn more about strata on a voluntary basis only.
Committee members must complete training to fulfill their roles
If a committee member does not complete the training within 3 months of being appointed, they automatically stop being a committee member.
If a committee becomes aware that a member has failed to complete training, they should:
- take steps to prevent them taking part in future committee decisions,
- check if they will need to appoint a replacement committee member (strata committees must have at least one member, or at least three members for large schemes of more than 100 lots), and.
- if needed, appoint a replacement committee member, and update the strata roll accordingly.
If the person was an office-bearer (secretary, chairperson or treasurer), the committee should also:
- appoint a new office-bearer, and
- update Strata Hub records within 28 days (for the secretary or chairperson).
NSW Fair Trading will not take action against a committee member who fails to comply with their training requirements. Strata schemes are responsible for monitoring their committee’s compliance.
If a committee member fails to complete the training on time but continues to be involved in committee decisions, those decisions will generally remain valid if the committee acted in good faith and did not know the person had not completed the training.
Appointing replacement committee members
Strata committees can appoint a replacement committee member by:
- Appointing an eligible person to fill the vacancy for the remainder of the term, or
- Holding a general meeting of the owners corporation to appoint a new member.
New or replacement committee members will also be required to complete the training (unless they are otherwise exempt).
Committees should not reappoint a former member who previously failed to complete training, unless they have since completed the training.
If no committee can be appointed, all decisions will require approval by the owners corporation at a general meeting unless the owners corporation has otherwise validly delegated decisions to their strata managing agent.
How to access strata committee training from 1 October
This webpage will be updated with steps on how to register and access the training from Strata Hub.
How committee secretaries can support their scheme
Strata committee secretaries play an important role in supporting their scheme’s committee members to complete the training and understand what happens if training is not done.
NSW Fair Trading recommends secretaries carry out the following administrative tasks to support their scheme to comply with the training requirements:
- Update annual general meeting (AGM) notices with information about the training
- Collect Certificates of Completion from committee members, and keep copies for at least 1 year
- Send a reminder notice to committee members at least one month before training is due - a template is provided below
- If a committee member doesn’t provide a Certificate of Completion by the training due date, send a failure to complete training notice - a template is provided below
- Keep copies of any notices sent to committee members about the training, for at least 1 year
- If a person automatically ceases to be a committee member, notify the remaining committee members as soon as practicable, to help ensure only current members participate in committee decisions.
- If any committee members need help accessing or completing the training, find out what support they need. For example, another committee member could help them register on Strata Hub.
These tasks are recommended as good practice but are not a legal requirement.
Template notices for committee secretaries
The following templates are provided to help committee secretaries ensure that the scheme is complying with the training requirements.
Secretaries can adapt these templates to send notices to committee members to remind them of the training requirements and advise them if they have ceased to be a member.
These notices are recommended as good practice but are not a legal requirement. Even if a notice is not sent, the committee member will still automatically cease to be a member if they fail to complete the training within 3 months of their appointment.
Strata plan number: [Insert strata plan number]
Date: [Insert date]
To: [Strata committee member name, email or mail address]
From: [Secretary’s name], Secretary
Subject: Reminder – complete strata committee training by [training due date]
Dear [insert name of strata committee member],
You were appointed as a member of the strata committee for [strata plan number] on [date of appointment].
Annual training requirements
As part of your duties as a strata committee member, you must complete the free NSW Government training course, Introduction to Strata Committee Rights and Responsibilities within 3 months of appointment to the committee.
Under the strata laws, a committee member who does not complete training within the training period automatically ceases to be a member of the strata committee.
Please complete the training and provide a copy of your Certificate of Completion before [training due date (3 months after the date of appointment)].
More information about strata committee training is available on the website.
Kind regards,
[Secretary's full name]
Secretary, [Strata scheme name and strata plan number]
[Contact information, including email or mail address]
Suggested text for a failure to complete training notice
Strata plan number: [Insert strata plan number]
Date: [Insert date]
To: [Strata committee member name]
From: [Secretary's Name], Secretary
Subject: Notice – Failure to complete strata committee training
Dear [insert name of strata committee member],
Annual training requirements
As part of your duties as a strata committee member, you were required to complete the free NSW Government training course Introduction to Strata Committee Rights and Responsibilities within 3 months of your appointment to the strata committee.
Your training was due on [date].
Under the strata laws, a committee member who does not complete the required training within the training period automatically ceases to be a member of the strata committee.
[Use the following text under Reminder notice if a reminder notice was sent to the member. If a reminder notice was not sent, then the following text should not be included].
Reminder notice
A reminder notice to complete training by [date 3 months after appointment] was sent to you on [date sent].
That notice requested that you complete the training and provide a copy of the Certificate of Completion to the committee secretary.
You have automatically ceased to be a member of the strata committee
As you did not provide a copy of your Certificate of Completion by [training due date], you have automatically ceased to be a member of the strata committee.
You can no longer take part in committee decisions
This is not a decision of the strata committee. It has occurred automatically under the strata laws and cannot be appealed.
However, if you did complete the required training before [training due date], please provide a copy of the Certificate of Completion as soon as possible.
More information about strata committee training, including ceasing to be a member, is available on the website.
Kind regards,
[Secretary's full name]
Secretary, [Strata scheme name and strata plan number]
[Contact Information, including email or mailing address]
Delegating tasks to a strata manager
Some owners corporations delegate certain tasks to a strata managing agent (strata manager). Find more information about the role of a strata manager.
For owners corporations that have delegated the functions of the secretary to the strata manager, your strata manager can support your committee through the training process, with costs set out in your agency agreement.
For other owners corporations, you may decide to ask your strata manager to carry out the recommended administrative tasks to support their scheme to comply with the training.
Owners corporations should be aware that:
- these tasks are recommended as good practice but are not a legal requirement, and
- strata managers may charge fees for carrying out these tasks.
Before asking your strata manager to carry out these tasks, owners corporations should:
- decide which tasks are needed for your scheme and who should carry out each task, and
- ask your strata manager about any additional fees that would be charged for carrying out these tasks.
Owners corporations must also ensure the appropriate approval processes have been followed to ask the strata manager to do this work. For example, schemes may need to seek approval at the AGM, or amend the strata management agreement via a general meeting of the owners corporation.
NSW Fair Trading has provided a template AGM note and motion below to assist schemes to make and record decisions about who should carry out the recommended administrative tasks.
Before carrying out any recommended administrative tasks on behalf of secretaries, committees and owners corporations, strata managers should:
- be transparent that the administrative tasks are recommended as good practice but are not a legal requirement,
- provide clear information on the scope of work that will be carried out,
- clearly indicate the fees that will be charged for this work, and
- seek express approval via the appropriate processes, even if the scheme has already delegated other tasks or the secretary functions, to ensure owners are aware of the support you will be providing.
Strata managers should also keep accurate records of the work carried out, including in the six monthly report on the work that they do on behalf of the owners corporation.
Broadly, strata managers can also support schemes to complete the training by:
- communicating the importance of the training and encouraging committee members to complete their training on time, and
- sharing updates and resources with committee members – including the ‘Strata committee training FAQ’ factsheet which will be published here shortly in English, Arabic, Chinese, Korean, and Vietnamese.
Template note for inclusion in AGM motion to appoint committee members
Information for owners:
From 1 October 2026, strata committee members must complete free online training delivered by NSW Fair Trading within 3 months of being appointed to the committee.
Committee members who do not complete the training within 3 months will be automatically removed from the committee.
More information about strata committee training is available on the website.
Template motion on recommended administrative tasks to support scheme compliance with training requirements
Information for owners:
NSW Fair Trading recommends strata committee secretaries carry out administrative tasks to support their scheme to comply with the training requirements.
Some owners corporations may decide to ask their strata manager to carry out some or all of the recommended administrative tasks on behalf of the secretary.
Owners corporations should be aware that:
- these tasks are recommended as good practice but are not a legal requirement, and
- strata managers may charge fees for carrying out these tasks, and must provide information about these fees before carrying out any work.
NSW Fair Trading recommends that schemes:
- update annual general meeting (AGM) notices with information about the training
- collect Certificates of Completion from committee members, and keep copies for at least 1 year
- send a reminder notice to committee members at least one month before training is due
- keep copies of any notices sent to committee members about the training, for at least 1 year
- find out if any committee members need support to access or complete the training.
If a committee member fails to complete the training, NSW Fair Trading recommends that schemes:
- send a failure to complete training notice
- notify the remaining committee members as soon as practicable, to help ensure that only current members participate in committee decisions
- take steps to prevent former committee members from taking part in future committee decisions
- check if the scheme needs to appoint a replacement committee member and/or office-bearer
- if needed, appoint a replacement committee member and/or office-bearer
- if needed, update the strata roll and Strata Hub records.
Motion #: Administrative Arrangements for Training Compliance
That the owners corporation notes the new strata committee training requirements and agrees to the following administrative arrangements to support the scheme to comply with the requirements:
The strata managing agent will:
- [insert agreed tasks]
- [provide information about the fees that will be charged for this work].
The committee secretary will:
- [insert agreed tasks].
Each committee member will:
- complete the required training within 3 months of appointment
- provide a copy of their Certificate of Completion to [the secretary / the strata managing agent] within 3 months of appointment.
How strata communities will be informed about strata training
- We have emailed strata committee secretaries and chairpersons who have their contact details on Strata Hub as part of strata reporting. To receive future updates relevant to you log in to Strata Hub to check your contact details are up to date or ask your strata manager (if you have one).
- This page will be updated on 1 October with a link to the training.
- Strata Hub users opted in to receive strata-related email updates
- Communications to strata sector stakeholders and strata managers
- Property Matters newsletter articles
- Social media – follow us on NSW Fair Trading Facebook and LinkedIn.
Strata committees can help NSW Fair Trading to reach your strata committee members by sharing this webpage, the Property Matters newsletter and NSW Fair Trading social posts with them.
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