Serving on a strata committee

Understand the roles, duties and responsibilities of the strata committee, and how they help with the day-to-day running of your building.

Woman serving on a committee, smiling while talking to other people

New reporting – how your strata scheme can get ready

Owners corporations need to provide key information annually.

Check out our tips and tools to make reporting easier for strata schemes.

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How to manage your strata scheme

Meeting

Annual strata reporting

Learn about what your strata scheme needs to do to get ready for the new annual strata reporting.

 

Also includes important dates and commonly asked questions. 

 

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Repairs

Managing repairs and capital works

Steps to identify who is responsible for repairs, how to manage repairs and what to do about defects.

 

Also includes information on how to plan for upcoming repairs.


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Budgets and Finance

Managing finances and insurance

Learn about setting a strata budget, managing funds and handling levies.

 

Also includes information about reporting requirements and what to do if an owner falls behind on their levies payments.


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Manager

Strata managers and other workers

How to appoint and remove strata managers, building managers and other workers.

 

Also includes information about how to delegate duties and how to remove a strata manager or building manager.


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Record keeping

Record keeping

What administrative and financial records need to be kept and when they may be inspected.

 

Also includes information about the strata roll and upcoming new requirements.


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Safety

Safety rules for common property

The rules for keeping residents safe, including window safety, pools and spas, pesticides and fire safety.

 

Also includes information about required inspections and registrations.


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Woman holding a virtual meeting and talking to others on her computer screen

How to run a strata meeting

The owners corporation in every strata scheme must have at least one meeting every year, called an annual general meeting (AGM). Other meetings are called ‘general’ or ‘special’ meetings.

Meetings are one of the strata committee’s most important responsibilities, as they are where decisions about the scheme are made. 

The committee must follow a set process and make sure everyone has their say.

Learn what must happen before the meeting, at the meeting and after.

How to run a strata meeting


Two young men standing at a door entrance arguing with each other

Disputes and complaints

Strata committee members of the owners corporation are often the first person people contact when they need an issue resolved, this includes disputes and complaints.

Sometimes there are disagreements between owners or residents, or complaints with the strata manager or another worker, such as a building manager.

Most disputes or complaints can be resolved quickly and easily. But there's also help available if it can't be.

How to resolve disputes and complaints



Popular pages

 Living in strata
 

A woman holds a child while watering plants on her balcony

Understand your rights, learn how to request repairs, and how to resolve any issues.

Knowing how strata works will help you to get the most from your property and help resolve any issues before they become disputes.

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 Buying a strata property
 

A mother, father and two children looking out a balcony apartment window

There are differences between a strata property and a typical freestanding property that you should consider before making a purchase.

There are also differences between individual strata properties to also consider.

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 Who's who in strata
 

Woman in yellow sweater smiling with arms crossed, with boxes in the background.

Understand the difference between strata managers and building managers, and owners corporations and strata committees.

Also includes definitions of the positions on strata committees.

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Find out about strata announcements, recently published resources and more. You can also subscribe to other newsletters of interest.

Sign up to the "Strata and community scheme updates newsletter"

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