Know the steps to follow when running strata meetings.
Understand the record keeping requirements including the strata roll.
Learn about setting a strata budget, managing funds, handling levies and more.
Disputes and complaints
Strata committee members of the owners corporation are often the first person people contact when they need an issue resolved, this includes disputes and complaints.
Sometimes there are disagreements between owners or residents, or complaints with the strata manager or another worker, such as a building manager.
Most disputes or complaints can be resolved quickly and easily. But there's also help available if it can't be.
Popular pages
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Supporting owners in financial hardship
It is important your strata committee understands how it can help an owner explore alternative payment arrangements if they can’t pay their levies on time.
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Find out what strata schemes need to do
Includes step by step instructions for strata committees and managers to complete their reporting annually.
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Who's who in strata
Understand the difference between strata managers and building managers, and owners corporations and strata committees.
Also includes definitions of the positions on strata committees.
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