Strata annual reporting

Strata scheme information in the hub is protected by robust privacy and security measures. This includes user verification through proof of identity. 

The public will be able to access basic information only using the Strata search.

More reported information will later become available via the Strata search including:

• date of the last AGM
• number of storeys above ground (for apartment buildings)
• usage (for example, residential, commercial or retirement village)
• if a strata scheme is part of a larger community or precinct scheme
• map showing where the strata scheme is located.

Information only visible to people in the strata scheme includes:  

• email address for the secretary and chairperson (note: their phone numbers will be recorded but not disclosed)
• contact details for the strata manager and building manager (if any)
• the date of issue for the latest annual fire safety statement 
• whether the strata scheme has formed a strata renewal committee and the date it was established.

You will need to register to the Strata Hub and be part of the strata scheme to access this information. 

The date of the last annual fire safety statement will also be visible to Fire and Rescue and local councils.

Any other reported information will only be available to Fair Trading or other government agencies, where required. For example, the financial information that is reported. 

The contact information is limited to: 

• the secretary
• the chairperson
• the building manager and strata manager (if any).

Residents and owners in the scheme will only be able to see the secretary and chairperson’s email address, their phone numbers will not be disclosed. See above detailing who can see the reported information. 

Contact information for the secretary will be available to the local council and Fire & Rescue NSW.

Protection of your personal information is our priority. We will treat it in line with the NSW Government’s privacy responsibilities and obligations, as regulated by the Privacy and Personal Information Protection Act 1998 (NSW).

Strong privacy and security measures protect information within the Strata Hub. For more details, including restrictions on who can access the information, visit our Strata Hub security and privacy page.

All NSW strata schemes must complete annual reporting except if it is still within the initial period.

All strata schemes are required to hold an AGM each year including two-lot schemes.

If your scheme didn’t hold an AGM last year or in recent years you can still submit your reporting using the information from the last AGM that was held (regardless of the date). 

If your scheme has never held an AGM before, you do not need to provide an AGM date when you complete your first annual strata report. However, you will require an AGM date to submit all subsequent reports. For information, visit How to run a strata meeting or Simple guide to holding an AGM in a two-lot scheme.

The contact details of the appointed secretary and chairperson need to be reported in the Strata Hub even if their functions have been delegated to a strata managing agent.

If your strata scheme does not have a strata committee, then you need to call a general meeting to elect one.

In NSW, Strata law requires every strata scheme to elect a committee at each Annual General Meeting (AGM). Even if the duties of the committee members are delegated to a strata manager, the strata scheme must still elect a strata committee and appoint a secretary, a chairperson and a treasurer. Their details must be recorded as part of the reporting. Read more about How to run a strata meeting.

Two-lot strata schemes automatically have a strata committee made up of an owner from each lot. Learn more about the different roles in strata.

The owners corporation only needs to submit one report each year under their registered strata plan number. 

This is the original strata plan number for the strata scheme.

Firstly, you will need to verify with NSW Land Registry Services that your subdivision is consistent with the number of lots recorded for the scheme. 

You don’t need to do separate reporting for a ‘strata plan of subdivision’ or ‘strata plan of consolidation’.

Houses that are divided into two lots are commonly known as duplexes or semi-detached.  

All two lot strata schemes need to complete their annual strata reporting. Read more about how two-lot schemes can easily tackle reporting or to see if they may be exempt from certain parts of the mandatory reporting.  

If you cannot report your strata scheme online, please contact us on 13 32 20 to discuss your situation. There are a variety of ways you can complete your reporting.

1. You can visit your nearest Service NSW Centre for in-person assistance using one of our digital assist kiosks if you do not have access to a computer or digital device.
2. If you cannot complete your reporting online, you can pick up and complete a strata reporting manual form from a Service NSW Centre. 

Make sure you have all the essential documentation ready before you meet with a customer service representative. View the Strata scheme reporting checklist.

Penalties of up to $5,500 may apply if strata schemes do not complete their 2022 report by 30 June 2023. 

You must keep information up to date

Penalties of up to $2,200 may apply if a strata scheme becomes aware that the reported information is outdated or incorrect and does not update it on the Strata Hub within 28 days.  

The $3 per lot fee directly contributes to the maintenance and improvement of the Strata Hub, as well as customer support and education about strata living in NSW.