Report a cyber incident
For individuals, businesses and government agencies to officially report incidents such as identity theft, cybercrime, data breaches or identity misuse.
Are you at risk?
- If you or someone you know is in immediate danger, call 000 now.
- If you or someone you know is experiencing family and domestic violence, support is available. Contact 1800RESPECT or visit the Domestic, family and sexual violence support page for more information.
- Find support for the mental health impacts of identity theft.
Tips:
- Before you report an incident, make sure you have all the information handy.
- Afterwards, keep a record of who you spoke to and when.
- If you’re unsure who to contact, contact us–we’re here to help!
Type of incident
For NSW Government agencies, access the Cyber Portal
https://portal.cyber.nsw.gov.au
It's important that you contact your bank or financial institution as soon as possible.
You can then call ID Support to ensure that your other personal information and devices are protected following the incident.
The delivery company, such AusPost https://auspost.com.au/help-and-support or courier service
Services Australia, Scams and Identity Theft Helpdesk https://www.servicesaustralia.gov.au/help-if-scam-or-identity-theft-has-affected-you?context=60271
Australian Cyber Security Centre (ACSC) https://www.cyber.gov.au/
Australian Securities and Investments Commission http://asic.gov.au/
NSW Police https://portal.police.nsw.gov.au/s/fraud-definition or call 131 444
Office of the eSafety Commissioner https://www.esafety.gov.au/
Australian Taxation Office (ATO) https://www.ato.gov.au/
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