Report a cyber incident

For individuals and businesses who want to officially report an incident of stolen identity, cybercrime, security breach, or abuse.

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Are you at risk?

  • If you or someone you know is in immediate danger, call 000 now.
  • If you or someone you know is the victim of family and domestic violence, call 1800 737 732 or visit the Services Australia website for support.
  • Call us immediately on 1800 00 10 40 if you’d prefer to speak to someone or are unsure about anything.

Tips: 

  • Before you report an incident, make sure you have all the information handy.
  • Afterwards, keep a record of who you spoke to and when.
  • If you’re unsure who to contact, contact us–we’re here to help!

 

Type of incident

Banking or financial impact

It's important that you contact your bank or financial institution as soon as possible. 

You can then call ID Support to ensure that your other personal information and devices are protected following the incident.

Missing or stolen post

The delivery company, such AusPost https://auspost.com.au/help-and-support or courier service

Centrelink, Medicare, child support or myGov scam

Department of Human Services, Scams and Identity Theft Helpdesk http://www.humanservices.gov.au/individuals/subjects/scams-and-your-online-security/get-help-scam-or-report-it

Cybercrime (incidents involving your computer, network or other devices)

Australian Cyber Security Centre (ACSC) https://www.cyber.gov.au/ 

 

Investment or financial scam

Australian Securities and Investments Commission http://asic.gov.au/

 

Identity theft or fraud

NSW Police https://portal.police.nsw.gov.au/s/fraud-definition or call 131 444

Image-based abuse (sextortion), cyber-bullying and illegal content

Office of the eSafety Commissioner https://www.esafety.gov.au/

Tax related scam

Australian Tax Office (ATO) https://www.ato.gov.au/

Scam (such as impersonation scam)

 Scamwatch https://www.scamwatch.gov.au/report-a-scam

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