Report a cyber incident

For individuals, businesses and government agencies to officially report incidents such as identity theft, cybercrime, data breaches or identity misuse.

On this page

Are you at risk?

  • If you or someone you know is in immediate danger, call 000 now.
  • If you or someone you know is experiencing family and domestic violence, support is available. Contact 1800RESPECT or visit the Domestic, family and sexual violence support page for more information.
  • Find support for the mental health impacts of identity theft.

Tips: 

  • Before you report an incident, make sure you have all the information handy.
  • Afterwards, keep a record of who you spoke to and when.
  • If you’re unsure who to contact, contact us–we’re here to help!

 

Type of incident

NSW government agency impact

For NSW Government agencies, access the Cyber Portal 

https://portal.cyber.nsw.gov.au

 
Please click the 'Report a Cyber Incident' below the login to report the incident. 
 
Banking or financial impact

It's important that you contact your bank or financial institution as soon as possible. 

You can then call ID Support to ensure that your other personal information and devices are protected following the incident.

Missing or stolen post

The delivery company, such AusPost https://auspost.com.au/help-and-support or courier service

Centrelink, Medicare, child support or myGov scam
Cybercrime (incidents involving your computer, network or other devices)

Australian Cyber Security Centre (ACSC) https://www.cyber.gov.au/ 

 

Investment or financial scam

Australian Securities and Investments Commission http://asic.gov.au/

 

Identity theft or fraud
Image-based abuse (sextortion), cyber-bullying and illegal content

Office of the eSafety Commissioner https://www.esafety.gov.au/

Tax related scam

Australian Taxation Office (ATO) https://www.ato.gov.au/

Scam (such as impersonation scam)
Quick exit

Clicking this button will close this page immediately. If you need emergency help, please call 000.

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