Report a cyber incident

For individuals and businesses who want to officially report an incident of stolen identity, cybercrime, security breach, or abuse.

On this page

Are you at risk?

Tips: 

  • Before you report an incident, make sure you have all the information handy.
  • Afterwards, keep a record of who you spoke to and when.
  • If you’re unsure who to contact, contact us–we’re here to help!

 

Type of incident

Banking or financial impact

It's important that you contact your bank or financial institution as soon as possible. 

You can then call ID Support to ensure that your other personal information and devices are protected following the incident.

Missing or stolen post

The delivery company, such AusPost https://auspost.com.au/help-and-support or courier service

Centrelink, Medicare, child support or myGov scam
Cybercrime (incidents involving your computer, network or other devices)

Australian Cyber Security Centre (ACSC) https://www.cyber.gov.au/ 

 

Investment or financial scam

Australian Securities and Investments Commission http://asic.gov.au/

 

Identity theft or fraud
Image-based abuse (sextortion), cyber-bullying and illegal content

Office of the eSafety Commissioner https://www.esafety.gov.au/

Tax related scam

Australian Tax Office (ATO) https://www.ato.gov.au/

Scam (such as impersonation scam)
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