Keeping communities safe
Telco Authority’s Telecommunications Emergency Management Unit (TEMU) works with frontline responders and carriers during emergencies to protect telecommunications infrastructure and help keep communities safe and connected.
The Telecommunications Operations Centre works with emergency services organisations and commercial carriers to identify potential risks and direct resources to protect critical communications assets.
Public Safety Network
Next to Australia’s triple zero emergency hotline, the Public Safety Network (PSN) is the most important critical communications network in NSW. It is one of the largest of its type in the world.
Our customers include emergency services, essential services, government agencies and local councils. We have more than 50 customers with over 50,000 registered radios using the PSN.
NSW Connectivity Strategy
NSW Telco Authority has developed the NSW Connectivity Strategy to align and optimise state-wide programs and opportunities to ensure modern, high speed digital networks are available to all.
The Strategy is an important step forward to align with world’s best practice, accelerate the take up of higher-speed digital services, and close the digital divide between metropolitan, rural, and regional areas.
Key programs and services
Critical Communications Enhancement Program
Public Safety Mobile Broadband
Telco Authority is managing a national Public Safety Mobile Broadband proof-of-concept project. It will develop and test technology to help emergency services communicate better and improve responses to critical incidents.
Mobile Black Spot Program
The Mobile Black Spot Program improves mobile coverage in regional and rural areas. Telco Authority manages the NSW part of this nationwide program.
Connecting Country Communities
Telco Authority's Connecting Country Communities provides regional NSW with faster, more reliable broadband.
Connectivity Innovation Network
The Connectivity Innovation Network brings together national and globally- recognised expertise, researchers and industry to solve connectivity challenges and deliver improved outcomes for the people of NSW.
New emergency communications site for Parkes
NSW Telco Authority has delivered 300 new and enhanced radio communications sites across the state to expand the Public Safety Network (PSN) under the NSW Government’s $1.4 billion Critical Communications Enhancement Program (CCEP).
New emergency communications sites for Burngoogee, Mt Flakney, and Gadara
NSW Telco Authority has delivered 300 new and enhanced radio communications sites across the state to expand the Public Safety Network (PSN) under the NSW Government’s $1.4 billion Critical Communications Enhancement Program (CCEP).
New emergency communications site for Green Square
NSW Telco Authority has delivered 300 new and enhanced radio communications sites across the state to expand the Public Safety Network (PSN) under the NSW Government’s $1.4 billion Critical Communications Enhancement Program (CCEP).
More about Telco Authority
Our Advisory Board
NSW Telco Authority has a collaborative Advisory Board of ten part-time members. Membership includes our Managing Director, an independent Chair and both independent and government members.
Our publications
Access publications including our annual report, corporate plan and NSW Government Operational Communications Strategy 2020.
Work with us
Visit I work for NSW for current opportunities.
Contact us
Access the Public Safety Network. Get information for suppliers and contractors or ask about our services.
Make an enquiry