NSW Telco Authority

We keep people and places safe and connected across NSW by providing mission-critical communications for emergency, essential and government services. 

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What we do

NSW Police and NSW Fire and Rescue staff on scene working together
Critical communications

The Public Safety Network helps save lives. It keeps emergency services, government agencies and essential services connected when it matters most – providing dedicated radio communications for use during emergencies. 

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Emergency management

We lead the NSW Telecommunications Services Functional Area to coordinate support across agencies and protect public and commercial telecommunications infrastructure during times of crisis.

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Connectivity leadership

We lead all-of-government connectivity. 
We work with industry to develop new and better telecommunications products and services for government, helping to build a more connected, reliable and safer future for NSW. 

NSW Digital Inclusion Strategy

The state’s first comprehensive framework developed to address the digital divide.

It aims to ensure all people in NSW can access, afford, and safely engage with digital technologies and online resources, while maintaining offline options for essential services.

The NSW Digital Inclusion Strategy is based on research and consultation and was co-designed with input from digitally excluded communities, the public, government agencies, non-government organisations and industry. 

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Our work in action

News, publications and case studies

News

Contact NSW Telco Authority

Make an enquiry using our online form.

Contact us

We don't regulate commercial telecommunications providers.

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