Connection and supply of electricity and gas in rental properties
The tenancy agreement between a landlord and a tenant will state who is responsible for utility connection and charges, most of which are not included in the rent.
Connection and supply of water to rental properties
The tenancy agreement between a landlord and a tenant will state who is responsible for utility connection and charges, most of which are not included in the rent.
Rent receipts from agents and landlords
Landlords or agents must give tenants a receipt for each rent payment, unless rent is paid into a nominated bank account.
Making changes to a rental property
If you want to make any changes to a rental property, you can do so if your lease allows it, or your landlord gives you written permission.
Minimum standards for rental properties
Landlords and agents are required to make sure rental properties meet 7 minimum standards for tenants to be able to live there.
Rectification orders for rental properties
If a tenant or landlord is unable to resolve a dispute about repairs, maintenance or damage through NSW Fair Trading's tenancy and real estate complaint service.
Swimming pools and spas in a rental property
To be able to rent a property out with a swimming pool, landlords or agents must comply with the laws and provide tenants with a copy of valid certificates.
Tenants who are frequently late paying rent or utility charges
If a tenant is frequently late paying rent, water or other utility charges, their tenancy can be ordered to end, even if they pay the amount they owe.
Landlord responsibilities for repair and maintenance of rental properties
Landlords have a responsibility to ensure that the property is fit to live in and meets health and safety laws.
Costs at the start of a residential tenancy
What tenants may need to pay for and what they should not pay for when starting a residential tenancy.
More information and support
Get help from NSW Fair Trading
Ask a question, get support, make a complaint, give feedback or get help with a dispute on matters relating to residential tenancies.
NSW Fair Trading call centre: 13 32 20
Monday to Friday, 8:30am-5pm